Administration Assistant

Administration Assistant - Stafford Eating Disorders
- Band 2

We are seeking an enthusiastic Administrator to join our dedicated multi-disciplinary Community Adult Eating Disorder Team, to provide administrator support for the intensive community service.
The service offers the latest in evidence based NICE compliant psychological interventions to clients and their families with an Eating Disorder, we offer a specialist assessment and treatment for service users over the age of eighteen.
We are seeking an individual with the relevant NHS experience to work as part of a busy multi-professional team and be innovative in their approach to supporting the clinical team.

**Key Responsibilities**:
To provide admin support to the Eating Disorders service who deliver care to both inpatients and outpatients.
You will be working within a mental health setting and required to provide administrative support to the team secretaries, Community Out-patients teams, Stafford, and Shropshire, the Kinver In Patient ward and day services.

**The main key skills and experience we require are as follows**:
- Relevant experience of working in an office / patient focused environment.
- Relevant experience of undertaking office procedures with mínimal supervision.
- Working with the public/experience of customer service.
- Excellent telephone manner.
- Booking clinical appointments, scanning, formatting letters and ad-hoc duties.
- Possess a flexible approach and excellent organisational skills.
- Manage and maintain an efficient administrative system on behalf of others.

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
Supporting your career development and progression

Excellent NHS Pension scheme

Generous maternity, paternity and adoption leave

Options for flexible working

Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave

Extensive Health and Wellbeing support and resources

If you work in our community teams, we pay for your time travelling between patients

Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate

Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates

Salary sacrifice bikes up to £2k

Free car parking at all trust sites

Free flu vaccinations every year

Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

**If you can**:
- Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication. Be able to respond to enquiries, and take appropriate action on behalf of the service, either by telephone, personal contact, or correspondence, within agreed time limits.

**Do you**:

- Aspire to achieving the best possible outcomes for patients?
- Relish a role where no two days are ever the same?
- Thrive being part of a diverse and dynamic service?
- Are flexible and your approach is person-centred?
- Desire to develop and learn new skills and to use these to improve care to patients?
- Feel confident working in an environment that can, at times, be challenging.

We want to hear from you.
Please see the full job description and person specification for further details on this vacancy.

**We reserve the right to close the advert early if a sufficient number of applicants are received.