Online Customer Service and Sales Advisor
1 week ago
Online Customer Service and Sales Advisor; Cheshire Based Business 'A & E Leisure' is looking for an individual to join our online team to help grow retail sales and operate within the customer service team.
With the next few years going to be an era of ‘Staycation’ this role presents enormous opportunity and scope. We have seen a huge uplift in the section of the business which produces a massive opportunity to demonstrate your skills.
**Working pattern**
- Days of work may include: Saturday or Sunday with scheduled hours during the week making the role full time.
**The individual**
**Duties to include**
- Using our online chat system to narrow down products for customers
- Creating tickets to track potential sales to conversion
- Assisting in any aftersales queries or support
- Updating customers on Pre-order dates
- Maintaining online listings and analysing competitor listings to compete
- Working as part of the team to develop ideas to improve processes and strategies
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£23,000.00 per year
Additional pay:
- Bonus scheme
Schedule:
- 8 hour shift
**Experience**:
- Influencing and Negotiating with Customers: 2 years (preferred)
- Customer service: 2 years (preferred)
Reference ID: Online Customer Service and Sales Advisor
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