Export Team Leader
2 weeks ago
_Our client is a leading manufacturer of kitchen appliances currently looking to expand their growing team. You will focus on achieving first class standards of customer service whilst retaining and expanding customer and consumer base in their exportmarkets._
- **NG10, Long Eaton**:
- **Permanent full-time, 37.5 hours per week (9am - 5pm with some flexibility)**:
- **£30,951 per annum**
**Responsibilities**:
- Leading the Team to drive and implement changes to improve the day to day running of the department
- Manage individual and team performance
- Communication with both Internal and External customers
- Attend customer meetings providing information on lead-times/order books, dealing with queries and promoting sales (where appropriate)
- Liaising with Multiple Retail Outlets, Business Managers and supporting team members
- Using appropriate technology effectively to satisfy customer orders, queries and claims
- Full understanding of identifying and carrying out Export Documentations in line with legislation and Hauliers expectations
- Planning the efficient use of resources and identifying improvements to optimise service availability
- Capable of working within the framework of consumer protection and liability legislation to prevent and resolve more complex disputes
- Capable of assisting in the continuous improvements of the Export Process
**Skills and Experience Required**:
- **You MUST have experience in a similar role to be considered**
**Benefits**:
- 4% (both sides) auto enroll pension
- 2 x annual salary life assurance if in the pension
- EBITDA bonus paying up to 5% of annual salary if Company targets are met
- Free parking
- 25 days holiday + bank holidays
- Employee discount on products across the group
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