Arla Qualified Manager

2 weeks ago

Fleet, United Kingdom Egham Agency Temporary Services Full time

A flourishing, dynamic, fast moving organisation is looking for an ARLA qualified Manager to run a property portfolio of unique lettings and property management services.

**The role requires**:

- Understanding of the referencing process and right to rent requirements
- Preparation and enforcement of ASTs and experience of the renewals process
- Full understanding of deposit registration requirements and the deposit release process
- Experience liaising with both landlords, tenants and building managers at all levels
- Maintenance of all statutory required records, and compliance with relevant laws and regulations
- Dealing with contractors, maintenance and repairs
- Effective management of rent arrears
- Keep accurate and up-to-date financial records/transactions
- Prepare weekly client reports
- Investigate and resolve complaints and concerns in a timely and efficient manner
- Organise and execute inspections as required
- Experience of block management desirable

**Skills and Competencies**:

- Minimum 5 years previous experience
- ARLA qualified
- Strong leadership skills
- Experience of managing all aspects of a team to include performance management reviews and dealing with shortfalls in performance
- Excellent interpersonal skills
- Exceptional planning and prioritisation, organisational and problem-solving skills
- Competent with numeracy
- Delivery of high operational standards at all levels
- High level of attention to detail
- Ability to take an overview
- Demonstrates a desire to achieve in all aspects of any role
- Proven track record in delivery against deadlines, and a proactive drive for continuous improvement
- An effective decision maker, with strong analysis skills that produce solid outcomes
- Experience in organising structured training for new starters
- Track record in the successful implementation of new initiatives

You will be part of a friendly team within a successful and growing organisation.

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