Bank Relief Support Worker

**Bank Relief Support Worker**

**Our Mission**:

- To safeguard Young People from anything and anyone who can harm their welfare.
- To support and empower Young People to learn and develop the skills they need to become independent.
- To celebrate Young People 's progress by recognising and rewarding their achievements.
- We at Serenity Housing Support believe that all Young People’s rights & aspirations should inform the shape of service delivery.

**Our vision**:

- Serenity Housing Support is committed to building incredible futures for Young People, empowering and encouraging them to lead successful independent lives

**Job Title**: Bank Relief Support Worker.

**Salary**:£10.50 - £11.50 per hour. (includes Christmas period)

**Location**: Multiple sites - depending on the needs of the company and its clients.
- Due to the nature of the work for which you are applying, this post is exempt from the provisions of the Rehabilitation of Offenders Act 1974 by virtue of the Rehabilitation of Offenders Act (Exemptions) Order 1986 and the Home Office procedures on disclosures of information concerning convictions also applies._
- **Serenity Housing Support Limited operates rigorous and robust Safeguarding Policies and Procedures. This is an integral part of our services and is of paramount importance to safeguard our children/Young People in our care.**_

**Job Purpose / Role**:

- To be available for shifts on an ad hoc basis when we need additional help.
- To deliver a highly effective supported living service to Young People (YP) aged 16 to 25.
- To enable Young People to gain the knowledge, experience and opportunities to take control and of their daily life and to ensure they are supported to build confidence, develop resilience and raise aspirations and abilities in line with their Pathway Plans and Risk Assessments.
- To comply with Serenity Housing Support Limited Policies and Procedures.
- Develop and create Pathway Plans with Young People.
- Support colleagues and Managers with day-to-day running of the house.

**Roles and Responsibilities**
- Induct Young People on admission, explaining house rules and welcome pack.
- Continually assess Young Persons needs and work with colleagues and Managers to revise support plans in line with Young Person’s changing needs and abilities.
- Provide a positive, welcoming and stimulating environment for Young People, leading by example in encouraging them to carry out day-to-day duties.
- Be a point of contact for Young People to feel able to discuss ideas and keep them updated on actions.
- With the Young People’s agreement, act on their behalf when appropriate.
- Promote, acknowledge and respect the privacy, dignity, diversity, rights and responsibilities of Young People to enable them to meet their goals and aspirations and to build and maintain their self-worth and individuality.
- Liaise with Senior Support Worker to make recommendations on how support can be adjusted to promote independence.
- Identify development areas for Young People to enable their independence and be innovative in coming up with methods to support these.
- Respect and enforce professional boundaries and communicate professionally with Young People, Colleagues, Managers, Professionals and Agencies.
- Ensure general up keep of the house is to a high standard by reporting maintenance issues as needed in line with Health and Safety Policies and Procedures.
- Ensure that Gas and / or Electric “Pay as You Go” meters always have sufficient credit.
- Implement support plans and ensure completion of key documents and files as necessary in individual files.
- Keep up-to-date contemporaneous notes.
- Communicate effectively with staff and Young People to ensure activities are proceeding, to deliver the support plans, ensuring staff and Young People are aware of the information needed to complete tasks successfully.
- Produce reports and correspondence to a high professional standard.
- Liaise with Professionals/Carers as necessary and attend professional meetings as required.
- Ensure all concerns and reasons for them are properly identified and logged using the correct forms and communicated effectively to relevant parties as per Policies and Procedures.
- Support colleagues and new team members and ensure they are aware of current legal, professional and administrative practices and procedures that apply.
- Attend staff meetings, Supervision and Peer-Supervision as needed.
- Attend all mandatory Training and to keep your Continuing Personal Development and training up-to-date.
- Identify and request relevant training and development through supervision.
- Cover any gaps on shift or provide a second person on duty, until relief staff can be secured.
- Ensure staff room privacy is protected and to not allow Young People into the staff room for any reason.
- Assist in the day-to-day management of petty cash system.
- Support colleagues and Managers with day-to-day running of the House.
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