Assertive Outreach Worker

Job Advert

**Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.**

**If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for**

**Job Role**: Assertive Outreach Worker

**Salary**:£25,235

**Hours**:Full-time 37.5 hours per week

**Contract type**:Permanent

**Location**:Basingstoke

**Additional information**:

- Participation in an out-of-hours on-call Rota
- Openness to working outside regular hours, including some evenings and weekends, to best support those in need.
- Your standard working hours will be 37.5 hours per week, typically scheduled from Monday to Friday. However, there may be occasions when up to 2 hours will need to be worked on a Saturday, as required.

**The Role**:
We're excited to offer the opportunity to be part of a dynamic team delivering a high-quality, person-centred outreach service in Basingstoke and Deane. In this vital role, you’ll be on the front line—building meaningful connections with new, repeat, and entrenched rough sleepers, as well as those who are vulnerably housed. Your work will be all about making a genuine impact, offering support, and helping people take steps toward a more secure and stable future.

**Responsibilities include**:

- To undertake assertive outreach and hot spot visits across the locality area including during unsocial hours, maintaining a regular street presence. This will include weekends.
- Carry out needs assessments with identified rough sleepers to secure access to services which are suitable for their immediate needs, and make appropriate referrals in partnership with them to establish a sustainable life away from the streets as quickly as possible
- To work in close partnership with the local authority, police, accommodation providers and wider partner agencies to maximize positive outcomes for service users
- Assertive outreach will involve working early, late and day shifts, including weekends
- To respond quickly to referrals of rough sleeping, via street link, self-referrals, members of public and partner agency information

**Qualifications / Requirements**:

- A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel to work
- Work flexibly towards creative solutions in a person-centered way with individuals who may have co-occuring conditions and complex needs
- Working with people with complex needs who may be difficult to engage
- Empathy for the client group and commitment to achieving sustainable solutions

For more information, please see the job description attached.

**There are many great reasons to join our team**
- Great opportunities for career development and **free monthly training sessions** from experienced facilitators
- ** Sliding salary scale**with salary increases every year for the first 3 years
- Wellbeing related support and advice and **up to 6 free counselling sessions** through our Employee Assistance Programme
- ** 27 days annual leave,**including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
- ** 30% staff discount** at Julian House charity shops
- ** 20% staff discount** at Julian House bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our **Simply Health Scheme**:

- A supportive culture where **staff feedback is highly valued**and regular supervisions with line managers are conducted
- ** 6 weekly Reflective Practice sessions** from objective, external facilitators
- For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands

**Our Ethos**

**DBS Checks**

**Get in touch