Sales Administrator

**Sales Administrator**
Nottingham, Nottinghamshire
We’re Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us.
We’ve grown a lot since our beginning back in 2005. We’re proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across the UK, we are extremely honoured to have been recognised with a rangeof regional, national and industry awards for growth, innovation, dedication and success throughout our journey.
Excited for our future, we’ve got a great mission and vision and a clearly defined strategy to empower our teams and make sure we can bring out the best in our people to provide unrivalled IT and Cyber Security support, solutions and services to local SMEs,nationwide. And this is where you come in.
We’re now looking for a Sales Administrator to join us, adding to our pool of knowledge and delivering great results for our clients.
**The Role**
As a Sales Administrator, you will be responsible for providing effective and professional support to new customers joining the business.
In this busy role, you will assist with service and invoice queries, providing accurate advice and information as well as overseeing the account management ticket board and allocating tickets.
Managing the customer database and order processing system, you will ensure data, documentation, processes and systems are kept up to date with correct information.
**About You**
To join us as a Sales Administrator, you will need:

- Excellent customer service skills
- Problem-solving skills
- The ability to innovate and work to deadlines
- The ability to work effectively independently and as a team player
- Excellent writing skills and the ability to multi-task
- A willingness to work on occasion outside normal working hours
This role will also include some office management duties.
**The Benefits**:

- Attractive remuneration packages (we prefer to talk face-to-face about your needs)
- Benefits such as health insurance, tiered pension, childcare vouchers and mileage allowance
- Perks including quarterly and annual staff awards, funded social events, referral bonuses, green travel scheme, discounted broadband, subsidised gym membership and complimentary sports tickets
- Excellent learning and development opportunities
- A focus on health, wellbeing, inclusivity and diversity
- Hybrid and flexible working forming the keystones of our future working
We are a team that radiates strength, constantly evolving ready for the next phase in our evolution. A big focus for us is growing together and we believe that fantastic opportunities for personal growth are key to this, offering job security, career progression,help and support. A sneak peek will show you that we also put an emphasis on the fun side of our business, celebrating the commitment and hard work our teams have put in.
So, if you have excellent customer service and problem-solving skills this is your chance to get on board with an ambitious and successful business as we continue to make a big impact in our industry sector.
Other organisations may call this role Sales Support Administrator, Sales Co-ordinator, Sales Order Processor, Sales Support Assistant, Customer Service Executive, Customer Support Assistant, or Order Processor.
We are also interested in hearing from those with experience as a Customer Service Advisor, Customer Care Advisor, Customer Support Executive, or any other customer-centric, support-based role.
Air IT are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all. We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the betterour work will be.