Receptionist
1 day ago
The Macdonald Portal Hotel Golf and SPA is looking to hire a Receptionist to undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience. Checking in and out of our guests, preparing guest reservations.
Chronologically record incident details in the Duty Manager’s log sheet throughout duration of shift, ensuring any incident/accident report is issued and distributed accordingly.
Have complete and full knowledge of Hotel/Property building and surrounding areas, as well as all activities and facilities.
Answer all phone calls, and proceed to the relevant area or person, in case of emergency, deals with incident / problem accordingly.
Upon completion of shift provides a full verbal and written handover to the Reception Supervisor
Ensure a courteous and efficient service is provided at the Front Desk.
**Job Types**: Full-time, Part-time, Permanent
Pay: From £12.21 per hour
Expected hours: 16 - 40 per week
Additional pay:
- Commission pay
**Benefits**:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
**Experience**:
- Hotel reception: 1 year (required)
Work Location: In person
Reference ID: Reception
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