Customer Service Advisor
6 days ago
**Customer Service Advisor/Case Managers**
**YOU MUST LIVE LOCAL (NOTTINGHAMSHIRE/DERBYSHIRE) AS THIS ROLE IS 50% IN THE OFFICE**
**Salary**:
Up to £24,500 with Bonuses (£19,305 plus point system bonuses of £300 - £443 per month)
This is NOT a sales role, please call for more details on the bonus points system.
**Hours**:
**5 days in the office whilst training and up to working standards**
**2 days in the office and 3 days remote working from home**
8-4/9-5/10-7/11-8 Monday to Thursday
8-4/9-5/10-6 Friday
9-1 Saturday (1 in 5 Saturdays)
**Perks**:
Breakfast/Lunch and coffee/tea
Free Parking
Remote Working
Overtime available
**Duties**:
Arrange appointments for all surveying queries received, liaising with applicants, vendors, estate agents, clients and lenders to manage expectations effectively.
Ensure that diaries are effectively booked in a logical geographic way and are at maximum capacity each day.
Provide administrative support as and when required.
Offer non-optional timeslots to customers which to maximise bookings
Use initiative to mitigate disruption due to last minute changes and make effective use of available time slots
Follow up calls where necessary whilst managing customer expectations effectively.
Identify and escalate priority issues
Must have previous experience within a role involving customer support and data management.
Wheatcroft Sims acts as an Employment Business
-
Customer Services Advisor
1 week ago
Beeston, United Kingdom Halfords Full timeAge 22+ £10.20 per hour + performance related bonus - Age 21 £9.60 per hour + performance related bonus - Under 21 £8.20 per hour + performance related bonus This position is based at our Nottingham, Chilwell store. Core hours are 16 per week plus overtime. Love all things motoring and cycling? Great with customers? Your knack with customers and...
-
Trainee Mortgage Advisor
2 weeks ago
Beeston, United Kingdom Countrywide HQ Full time**We are looking for a Qualified Trainee Mortgage and Protection Advisor to join us in Long Eaton working in our well known Bairstow Eves Estate Agency. OTE £35k** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable,...
-
Helpdesk Advisor
1 week ago
Beeston, United Kingdom CBRE Local UK Full timeOverviewRole: Helpdesk Advisor - 12-Month FTCLocation : Beeston, NottinghamCompany : CBRE Global Workplace SolutionsThe RoleWe are seeking a Helpdesk Advisor to join our team on a 6-month fixed-term contract. In this role, you will provide exceptional customer service and business support, ensuring smooth operations and contributing to the success of our...
-
Client Care Advisor
14 hours ago
Beeston, United Kingdom Vets for Pets Full timeClient Care Advisor – Vets for Pets Join to apply for the Client Care Advisor role at Vets for Pets If you enjoy providing great service and working in a team, we have just the opportunity for you at our Beeston Vets4Pets practice to start as soon as possible. What your typical day will look like: Would you like to be part of a dynamic, enthusiastic and...
-
Customer Service Assistant
4 days ago
Beeston, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Beeston, LS11 5LQ **Hours**: Part-Time Hours Available **Hourly Rate**: £9.50 per hour **Bonus Scheme**: Quarterly Bonus Incentive! What will my role look like? As a Customer Service Assistant you will be the face and voice of our Petrol Forecourts and your main priority will be to ensure that our...
-
Customer Service Executive
6 days ago
Beeston, United Kingdom Baker Harding Limited Full timeOur client is a manufacturer of commercial lining kits that are fitted to the interior of vehicles. With over 20 years' experience operating in the fast paced and dynamic commercial manufacturing sector. They are based in Leeds 11 **JOB TITLE**:CUSTOMER SERVICE EXECUTIVE **RESPONSIBLE TO**:CUSTOMER SERVICE MANAGER **JOB PURPOSE**:To provide support...
-
Customer Services Assistant
16 hours ago
Beeston, United Kingdom Compass Group Full time**What we’ll give**: **Customer Services Assistant - Chetwynd Barracks** - £9.60 per hour, 35 hours per week We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more - Up to...
-
Customer Service Officer
2 weeks ago
Beeston, United Kingdom job switch ltd Full timeThe main duties include operating the Council switchboard. This is a busy section, handling up to 1000 telephone calls each week. As a Customer Services Assistant you’ll be talking to lots of different people who call up. Sorting out any questions they have and transferring to the correct department they wish to access. Previous experience for this type...
-
Customer Services Assistant
2 weeks ago
Beeston, United Kingdom East Midlands Jobs Full timeX1 Full Time – Permanent – C99X1 Part time – Permanent (16.5 hours) – C100Salary – Grade 3£ 25,218 Per Annum (pro rata for part time post)A vacancy has occurred for a Full Time and Part Time Customer Services Assistant to join the Customer Services Department, based at the Council Offices in Beeston.The main duties include providing reception and...
-
Customer Services Assistant
2 weeks ago
Beeston, United Kingdom Broxtowe Borough Council Full timeAs a Customer Services Assistant you'll be talking to lots of different people who call up and drop into our reception at the Council Offices, Beeston. Sorting out any questions they have or delivering services that they want to access. In addition, Customer Services Assistants will also be responsible for managing the Council's main switchboard, diverting...