Resettlement Support Officer

Place & Economic Growth
Communities Directorate
PRS Resettlement Support Officer

**Ref**: 000961
**Contract**: Fixed Term (12 Months)
**Salary**: £31,537 - £34,434 per annum (Grade 5)
**Hours**:36.66 per week
**Based**: The Office is based at Civic Centre, West Street, Oldham, OL1 1UT
**Closing Date**: Sunday 7th September 2025
**Shortlisting & Interview Dates**: TBC.

**Role Overview**:

- Work with households that have been identified as needing resettlement support to maximise tenancy sustainment.
- To help individuals, particularly those in vulnerable situations, secure and sustain suitable private rented accommodation.
- To undertake in-depth assessment using a wide range of assessment tools to understand the root causes of any tenancy sustainment problems.
- To develop jointly with the family/individual an action plan that addresses the root causes of the family or individual’s problems to maximise tenancy sustainment.
- To facilitate or undertake appropriate interventions to support people by identifying and addressing their resettlement needs to ultimately reduce dependency on services.
- To record and collate information on the appropriate systems.
- To run reports that demonstrate performance and positive outcomes relating to individual/family’s tenancy sustainment outcomes.

**Key Requirements**:

- Work with households that have been identified as needing resettlement support to maximise tenancy sustainment.
- To help individuals, particularly those in vulnerable situations, secure and sustain suitable private rented accommodation.
- To undertake in-depth assessment using a wide range of assessment tools to understand the root causes of any tenancy sustainment problems. To facilitate or undertake appropriate interventions to support people by identifying and addressing their resettlement needs to ultimately reduce dependency on services.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

**About Us**:
We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:
A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

**Our Values and Behaviours**:
By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘**Proud, Ambitious,**and** Together’**, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

- Work with a resident focus
- Support local leaders
- Committed to the borough
- Delivery high performance
- Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

**Our Benefits Package**:
At Oldham Council we offer a great benefits package for our employees, which includes the following:

- 25 days annual leave which increases after 5 and 10-years’ service
- The option to purchase additional annual leave.
- An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
- Discounted gym membership with Oldham Active.
- Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
- Salary sacrifice scheme for home and electronics and Cycle to Work.
- Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
- Staff recognition and celebration events.
- Peer support groups

**Inclusive Recruitment**:
We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

If you’re an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our**Guaranteed Assessment Scheme**.**

**Data and Privacy**:
For details of how we use your data please see our privacy notice.

**Important Information**: