Senior Customer Services Officer

6 days ago


Workington, United Kingdom Castles and Coasts Housing Association Limited Full time

**Senior Customer Services Officer**
- **Based in Workington**
- **36.25 hours per week**
- **Permanent**
- **£27,500-£30,470 (FTE based on 36.25 hours per week) + benefits package**

Castles & Coasts Housing Association (CCHA) is currently looking to recruit a permanent, full time (36.25 hours per week) Senior Customer Services Officer, based in Workington with a salary of £27,500-£30,470 per annum.

If you are looking for an exciting new role, this is a great opportunity to join the Customer Services Team at CCHA.

As a Senior Customer Services Officer you will be key in providing an effective and dynamic service to our residents and customers. We are looking for someone who:

- Has great interpersonal skills
- Is creative to find the right solution and choices to first time enquiries
- Is motivating and able to lead a team
- Can work collaboratively with our contractors and officers in other teams

**Job Types**: Full-time, Permanent

**Salary**: £27,500.00-£30,470.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Flexitime
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Workington: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

Work Location: Hybrid remote in Workington


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