Delivery Manager

**About The Role**

At the highest level, Delivery is TPXimpact’s product. We are all passionate about quality, about bringing the right skills together to tackle a problem and we worry if we feel our delivery is not hitting appropriate standards. This mentality is a huge strengthof our team and is borne out by high levels of repeat and extended business.

We are expert at creating teams from a variety of sources and ensuring that they perform to a high standard. Our clients really value this and it stands us out from many of our competitors.

The Delivery Manager role is therefore crucial to TPXimpact’s ability to consistently deliver high quality data and insights projects to our clients.

**Core elements of the role include**:

- Delivery of TPXimpact client projects
- Continually reviewing and improving internal processes and tools
- Driving efficiency and business growth.

About You

**Responsibilities**

A delivery manager is accountable for the performance of the team. In this role, you will:

- Consistently implement TPXimpact’s defined delivery methodology
- Build and maintain multidisciplinary delivery teams, ensuring they are motivated, collaborating and working well
- Identify obstacles and help the delivery team to overcome them
- Focus the project team on what is most important to the delivery of our products and services
- Encourage and facilitate continuous improvement of TPXimpact projects
- Provide regular project and resource updates to help inform the Resource Manager, and Delivery Director to plan and resource upcoming projects
- Work effectively across multiple client projects
- Work closely with the Growth and Commercial teams keeping them appraised of project performance highlighting any potential issues
- Work with Marketing to ensure each project gets written up as a case study
- Assisting with the management of client accounts, looking for opportunities to grow revenues through existing project extensions or by identifying new opportunities, liaising with Growth & Tech as required
- Assist on proposals and ensure effective handovers between the delivery and sales team where appropriate
- Assist and support Senior Delivery Managers and the Delivery Director as required
- Be aware of market trends and contribute to the advancement and development of technology within TPXimpact’s based on customer needs.
- Have an area of expertise and demonstrate awareness on other areas, being able to manage projects across different technologies.
- Understand core technical concepts related to the role to support and guide the Team, successfully addressing any issues or escalating as appropriate.

The complexity or breadth of products or teams will vary in this role, depending on the context.

**Additional Information**

This is a permanent role based from home with occasional travel as appropriate (depending on COVID-19 restrictions and work requirements).

About Us

**Why work at TPXimpact**
- The opportunity to achieve impact in the public sector through your work
- Flexible working to help you function at your best
- We’re collaborative, and will readily give our time to help your development and invest in your training
- Everyone has a voice - inclusivity and respect are key to our culture
- A focus on wellbeing with access to a range of wellness activities and an annual Fitness challenges
- An inclusive workplace with active advocacy networks for women, LGBTQI employees and people from ethnic minorities

**Some of the benefits include**:

- 30 days holiday + Bank Holidays
- 2 charity volunteer days for causes that you are passionate about
- Working from home allowance
- Maternity/Paternity - 6 months Maternity Leave, 3 months Paternity Leave
- Life Assurance
- Employer Pension Contribution of 5%
- Health Cash Plan
- Personal Learning & Development budget
- Employee Assistance Programme
- Access to equity in the business through a Share Incentive Plan
- Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
- Dental insurance
- Financial advice
- Health assessments

**About TPXimpact**

TPXimpact transforms the organisations, services and systems that underpin society. Our multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

TPXimpact started with the idea that business could be done differently. That organisations should make a positive difference to people's lives and be a force for good in the world. We’re united by the belief that it’s possible to deliver more: that by harnessingdigital technologies, modern ways of working and a fresh mindset we can create better outcomes for people and the planet.