Programme Manager

4 days ago

Southwark, United Kingdom Oyster Consultants Full time

**Job Description: Programme Manager - UK Remote - £80,000 - £90,000**

**Company Overview**

Our client provides a Software as a Service to the properties property lettings/sales sectors. The software comprises four key components:
- A pre-tenancy solution, which automates every stage of the pre-tenancy process from initial marketing through to move-in
- An 'integration hub’ that manages the integration of a wealth of other lettings solutions, including referencing, inventory, property management, property maintenance and other such services.
- A sales-and-conveyancing portal which allows customers to perform all aspects of their property sale in a one stop-shop
**Location**

Home working with occasional visits to our offices in Surrey, Kent or London

**Role Objectives and Key Responsibilities**

The role is primarily managing the planning and delivery of internal and client-facing projects on the product suite, comprising:

- CRM
- Lettings Administration
- Sales Administration
- Consumer Portal (in development)
- Taking overall responsibility for the success of multiple workstreams
- Contributing towards product strategy and vision
- Meeting regularly with all stakeholders, including customers, product developers, marketing, customer service, finance, and company heads
- Collecting analysing and responding to user feedback
- Managing multiple budgets
- Demonstrating new ideas and features to stakeholders
- Gathering and evaluating ideas and opinions
- Planning new features and changes to products
- Creating timelines and roadmaps for developing products
- Creating and overseeing development and project management processes
- Inspiring and enthusing colleagues and users of the products

**Key Skills Mandatory Skills**
- Proven track record of successful delivery of multiple client projects in parallel
- Client management skills
- Communication skills (written and oral)
- IT/technology understanding
- Attention to detail
- Leadership skills
- Time management, facilitation and organisational skills
- Interpersonal skills
- Ability to work with others in line and matrix structures
- Planning skills - including time and financial dimensions
- Experience in delivering web-based technology solutions
- 10+ years experience of project/programme delivery

**'Nice to haves’**
- Jira
- Project planning/management tools
- Prior experience within the Property industry an advantage

**Person Specification**
- Self-motivated, proactive with an ability to work effectively under little supervision
- Strong business interaction skills and highly effective communicator (written and verbal)
- Ability to assess the needs of the business with the vision to bring imaginative and pragmatic problem-solving ideas to life
- Ability to multi task and prioritise to ensure key milestones/ requirements are met
- Significant project management or programme management experience.
- Experience with different project management techniques - certification beneficial though not necessary
- Experience of dealing with multiple stakeholders across business functions.

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