Customer Service and Sales Adviser

1 week ago

Stockport, United Kingdom Vitality Full time

**Vitality, Customer Service and Sales Adviser - Immediate Starter, Stockport, £20,000 - £23,000 Bonus Benefits**

**Shift Pattern**:Monday - Friday 8am - 7pm. 1 in 4 Saturdays 9am - 1pm

As a **Customer Service and Sales Adviser,** you will be taking inbound calls from customers who are enquiring about their current product and are at the renewal stage of their plan. Your role will be to re-engage them in their product with the great benefits of having a product with Vitality. We also have Service roles which will be discussing their Life product and servicing the customer needs. Our final role is helping our customers who are poorly and whether we can support them through their treatment. We will help you find the right role for your career with us.

**Who we’re looking for in our**Customer Service and Sales Adviser**:
**Skills required to become our**Customer Service and Sales Adviser**:

- A passion for the customer
- The ability to use multiple systems whilst building rapport and supporting our customers
- Someone who enjoys having something to work towards through our monthly performance measures
- Self-motivation and the drive to work hard even on challenging days
- The ability to embrace change positively
- Someone who takes ownership of tasks including resolution of any issues that might arise
Working for **Vitality**, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best.

Our people are chosen for their skills, knowledge, enthusiasm, and attitude but above all, their belief that anything can be achieved.

We’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m UK members and more than 25m globally, we’re out to make the world a healthier, happier place.

That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you’ll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards.

It’s what we call offering shared value, because a healthy, happy team is good for us, good for our members, and good for you.

**As our Customer Service and Sales Adviser, you’ll get the benefits our members enjoy, including**:

- Our award-winning private Vitality Health insurance wellness incentive programme
- Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV, and half-price gym memberships to name a few
- Personal health fund Life Assurance
- Stakeholder Pension Plan with employer contribution
- 25 days annual leave Bank holidays option to buy and sell 5 more
- Flexible benefits package
- Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime
- A genuine opportunity to grow and establish a long-term career

If you feel you have the skills and experience to become our**Customer Service and Sales Adviser**,**then**please click ‘**apply’** today.

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