Customer Service Administrator

4 days ago


Halifax, United Kingdom Search Consultancy Full time

We are looking for an experienced Customer Service Administrator to join our client based in Halifax who is looking to expand their existing Customer Service team. In this role you will be supporting key accounts with queries, order updates and schedulingrepairs.
You will be first point of contact for all new and existing business accounts to discuss products available, process new orders and arrange delivery within agreed timescales.
In your new role, you will benefit from a basic salary of £19,000 Per Annum, whilst only been required to work Monday-Friday 0830-1700 with the option to work from home after training.
The main duties of your new role
- Receiving inbound calls from new and existing key customers
- Taking and processing new customer orders
- Logging repairs and scheduling engineers
- Dealing with complaints and offering first time resolutions
- Providing order updates within agreed timescales
- Producing reports for senior management
- Ensuring that internal systems remain up to date with accurate information
What are we looking for?
- Previous experience within a Customer Service role
- Strong IT skills including Microsoft Office packages
- Someone who is able to show empathy with customers & handle calls of a sensitive nature
- Excellent communication skills both verbally and written
- Strong administration skills
Benefits include
- Salary £19,000 Per Annum
- Hours: Monday to Friday 8.30am-5pm
- 34 holidays per annum to start, rising with service (26 days + bank holidays)
- Healthcare cash plan
- Free onsite parking
- Bike to work scheme



  • Halifax, United Kingdom Search Consultancy Full time

    Do you have a passion for Customer Service? Would you like to work for an online retailer with excellent career progression? I am recruiting for a Customer Service Administrator for a UK based retailer in Halifax. You will receive a basic salary of £22,000 Per Annum, Monday-Friday hours with a 4pm finish on a Friday! 28 days annual leave, free on site...


  • Halifax, United Kingdom Mpeople Full time

    **Customer Administrator** **£12.21 per hour** **Temporary - initially 1 month could lead to permanent for the right person** **6th Jan 2026 start** Our client a family ran business is seeking a Customer Administrator to assist with the day to day administration, customer enquirys and potentially invoicing and statements. Main duties and experience...


  • Halifax, United Kingdom Huntress Full time

    Our client based in Halifax are looking for an experienced Customer Service/Sales Administrator to join their team. This role offers great career progression and the chance to work in a well established business. You will be reporting to Senior Management and working closely with the sales department to manage any client orders. Your role -- Preparing and...


  • Halifax, United Kingdom Green Carbon Talent Full time

    **Job description** We have a great opportunity for you to give back to local communities throughout the UK with a leading company within the renewable energy sector under the Governments ECO Scheme which gives access to funding for technologies such as Solar Panels and Air Source Heat Pumps. Based in Halifax, our client is offering a brilliant, warm and...


  • Halifax, United Kingdom Search Consultancy Full time

    Are you an experienced Customer Service Administrator? Are you still looking to work from home? Would you like to work for a company that offers 34 days annual leave? We are recruiting for a Customer Service Administrator to join our established client in Halifax. Our client is an established Manufacturer and looking to recruit Customer Service professionals...


  • Halifax, United Kingdom Search Consultancy Full time

    We are looking for an experienced customer service professional to join our client based in Halifax. This is a hybrid role with most of the time spent in the office. The role is very varied and requires someone with excellent attention to detail and strong administration skills. You would be working in an office environment for a large manufacturing company...


  • Halifax, United Kingdom Jagland Empire LTD Full time

    **Job Summary** **Responsibilities** - Provide accurate information regarding our financial services and products. - Analyse customer issues and provide effective solutions in a timely manner. - Collaborate with team members to improve service delivery and enhance customer satisfaction. - Identify opportunities for upselling or cross-selling additional...


  • Halifax, United Kingdom Huntress Full time

    We are looking for a Customer Service Coordinator to join the team at an established, expanding and leading manufacturing company in North Halifax. Our client is passionate about providing excellent customer service and they are looking for an experienced professional to become a valued member of their team. The role of the Customer Service Coordinator...


  • Halifax, United Kingdom Huntress Full time

    Due to expansion, our Halifax-based client is looking for a Customer Service Advisor to join their engineering company. If you have strong communication skills and have a passion for providing good customer service, then we would love to hear from you! The role of the Customer Service Advisor will be varied but duties will include: - Managing inbound calls...


  • Halifax, United Kingdom Huntress Full time

    Due to securing some new, large contracts, our Halifax-based client is looking for a Customer Service Advisor to join their engineering company. If you have strong communication skills and have a passion for providing good customer service, then we wouldlove to hear from you! The role of the Customer Service Advisor will be varied but duties will...