Customer Service Advisor

1 day ago


Halifax, United Kingdom Huntress Full time

Due to securing some new, large contracts, our Halifax-based client is looking for a Customer Service Advisor to join their engineering company. If you have strong communication skills and have a passion for providing good customer service, then we wouldlove to hear from you

The role of the Customer Service Advisor will be varied but duties will include:

- Managing inbound calls from customers, engineers, and contractors.
- Dealing with calls appropriately, updating systems as required.
- Diary management and scheduling engineers.
- Key account administration.
- Existing experience with inbound customer care calls.
- Being able to work in a fast-paced environment.
- Having a good, confident telephone manner.
- Being customer focused.

This role operates core hours of 8.30am -5pm (Monday to Friday) with evening and weekend overtime available on a rota basis.

**Starting Salary £21,424pa (increasing to £22,464 after probation)**

Overtime rate: Time and a half.

Free parking on site.

Office located close to Halifax town centre for those travelling by public transport.

Monthly incentive bonus.

Please call our office on for more details and send your CV to today

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.



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