Group Sales Trainer

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.

We are looking to recruit a Group Sales Trainer based in our Edinburgh Office reporting to the Group Head of Sales.
- Identifying sales training requirements for all levels of the Miller and St Modwen sales teams.
- Developing, implementing and reviewing effectiveness of sales training programmes across the company.
- Delivering sales training for all sales discipline and level of role, including Sales Director.
- Providing support to regional Sales and Marketing teams and the wider business to achieve the Group’s business targets and aspirations.

**Key Functional Areas**
- Design and deliver engaging sales training programs, workshops, and coaching sessions.
- Develop training materials, including presentations, manuals, and e-learning modules.
- Assess the effectiveness of training programs through feedback, assessments, and performance metrics.
- Implement, manage and review the Mystery shopping program, developing it into new areas of the customer journey
- Review key data points such as mystery shopping results, sales data and customer survey data to identify training needs
- Review sales policy and procedure compliance to identify training needs
- Manage the Sales Pathway to ensure all Sales Managers/ Development Sales Managers complete within given timeframes
- Deliver the Miller Homes Induction ensuring new hires understand company products, services, and sales strategies.
- Liaise with third parties including mystery shop companies and training providers.
- Partner with regional businesses to support specific and tailored sales training needs

**Key Capabilities Required**

**Skills and Capabilities**
- Must possess excellent interpersonal and communication skills, being able to relate to people at all levels of an organisation, internal and external, and to establish and maintain respect both professionally and personally.
- Is commercially aware and competent.
- Has the confidence and ability to deliver quality training.
- Strong time management skills, with the ability to meet deadlines.
- Able to absorb numerical and financial information, distil it & report on it**.**

**Behavioural Attributes**
- High personal and professional integrity, presence, drive, determination and enthusiasm.
- Maintain highest levels of professionalism and personal presentation.
- Self-motivated, thinks outside the box demonstrating innovation.

**Knowledge, Experience and Qualification**
- Experience in training and supporting sales teams.
- Ideally worked in a senior sales role in the new homes building sector and has a proven record of delivering results.
- Can review data to identify training requirements
- Ideally been involved in developing training

**Role Dimensions**

**Financial**
- Limited financial responsibility, however, must be able to work within a budget.

**Decision Making**
- Support the Group Head of Sales with decision making relating to group sales training

**Problem Solving**
- Actively engages in issues to improve Miller Homes performance

**Relationships and Communications**
- Able to relate to people at all levels of an organisation, and to establish and maintain respect both professionally and personally
- Able to communicate in a variety of ways to ensure delegates understand training being delivered.
- Develop positive working relationships with external stakeholders

**Please note this role will require you to travel throughout England and Scotland to our Regional offices.**

**How to apply**

Please submit your Curriculum Vitae and covering letter ideally including details of your current salary and notice period.

**(No Agencies Please)**

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus scheme

**Benefits**:

- Bereavement leave
- Company pension
- Cycle to work scheme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 20/05/2025