Digital Solutions Administrator

**Job details**:

- Job reference
- 10599
- Date posted
- 02/12/2024
- Application closing date
- 31/01/2025
- Location
- Hebburn HCT
- Salary
- Competitive Salary
- Package
- Private Medical Insurance - Critical Illness Cover - Annual Leave of 24 days + Bank Holidays + Service days - Employee Assistance Programme - Death in Service - Pension Scheme
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Service
- Attachments

**Digital Solutions Administrator**:

- Job description

**STRICTLY NO AGENCIES.**

**Be the difference when you work with us...**

**Your chance to join the UK’s number one excavator supplier**

For over 50 years, **Hitachi Construction Machinery (UK)** has been a leading provider of construction equipment and solutions, renowned for excellence and innovation. With a global presence and commitment to sustainability, we deliver top-quality machinery that empowers our customers to succeed.

**Benefits & Rewards**
- 24 days Annual Leave + Bank Holidays + option to purchase up to an additional 5 days
- Company Pension Scheme
- Critical Illness Cover
- Private Medical Insurance
- Employee Assistance Programme
- Death in Service
- Benefits Hub
- Cycle to Work Scheme

**Responsibilities**:

- Be responsible for all administrative duties associated with CTFleet Link.
- Liaising with all internal & external stakeholders including customers and suppliers.
- Create rental agreements on the internal ERP system and generate monthly customer invoices.
- Generate machine performance reports from CTFleet Link as and when required.
- Provide admin support for the Hitachi online information portal Global e Service.
- Prepare presentations to showcase the benefits of CTFleet Link to internal and external stakeholders.
- Attend industry trade shows as and when required to support the HCT/CTFleet Link team.
- Monitor any product reliability issues and report back to the Digital Solutions Manger
- Report to and assist external authorities with any theft recovery enquiries.
- Provide General Admin support to HCT Workshop & Field Operations when necessary.

**Knowledge, Skills & Abilities**
- Essential_
- GCSE Grade C or above in Math’s and English (or equivalent).
- Strong communication skills at all levels, with excellent telephone manners.
- Ability to adapt to a changing environment and comply with internal and external business processes.
- Excellent time management skills with the ability to adapt in a fast-paced environment.
- Provide industry leading customer service with a customer focus first approach.
- Good interpersonal skills in an open office environment.
- Preferred_
- 2+ years demonstrable experience in a general administration role.
- Experience of working in the plant hire or construction industry.
- Knowledge of fleet telematics systems.
- Knowledge of Application Programmable Interface (API) architecture.

**Why Should You Apply?**

Joining Hitachi Construction Machinery UK offers a unique and dynamic opportunity to be part of a globally renowned organisation at the forefront of the construction machinery industry

As a Digital Solutions Administrator, you will gain invaluable experience in a fast-paced environment where your administrative skills will play a crucial role in maintaining operational efficiency. You will have the chance to work closely with a talented and diverse team, gaining exposure to various aspects of the construction machinery business.

The experience gained during this period can serve as a steppingstone for further career advancement within the company or provide a solid base for pursuing opportunities in various sectors.