Property Support Admin
1 week ago
Our client in Nuneaton is looking for a property support administrator.
Job role:
- To carry out basic diagnostic questioning over the phone to establish what repairs are required.
- Dealing with repair enquiries and requests and making appointments.
- To communicate with other Property Services sections to ensure that they are aware of high areas of demand on the repairs service being delivered.
- To ensure that complaints and comments from tenants/members of the public/user groups are appropriately dealt with in accordance with the Council’s policies and procedures.
Job requirements:
- Recent experience of dealing directly with customers, particularly via the telephone.
- Recent experience in undertaking clerical/administrative duties.
- Experience in the use of computers systems, including word processing and spreadsheets.
Hours/Pay:
- £12.80 per hour
- Monday - Friday 9am - 5pm
**Salary**: £12.80 per hour
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (required)
- Property Management: 1 year (required)
Work Location: In person
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