Admissions Officer

We are currently looking for an Admissions Officer to join our busy team in Aberdeen

The Admissions Officer will facilitate the admissions function for the International College at Robert

Gordon University (ICRGU) working within the Marketing and Admissions team, and operating closely with Robert Gordon University (RGU), as appropriate, as well as the broader Admissions and Compliance teams.

**Salary**:£23,000 - £26,000 per annum

**Admissions Officer Duties**:

- Applications are assessed accurately and in accordance with the latest admissions requirements
- Agents, students and in-country teams are updated and kept abreast of developments at all times
- Student interviews are carried out, recorded and communicated accurately
- Sustainable and productive working relationships are developed with SCOs, University Partner and agents
- Individual and team targets are achieved
- Support the College team in other student-related activities, such as enrolment and orientation activities
- Assist in the preparation of weekly reports on admissions issues and trends inclusive of recommendations
- Always maintain confidentiality regarding college information and student files
- Carrying out other duties that may be reasonably required
- As appropriate, provide visa information/signposting for students
- Support with the creation of Provisional CAS
- Contribute to the creation and quality assurance of student records creation (data entry and comms)
- Proactively seek missing information if required
- Liaise with applicants and agents to collect the necessary documents to assist students in the CAS
- Assess student’s financial situation, in line with UKVI requirements
- Issue offers to prospective students, and/or refer and manage borderline cases to the Admissions Manager
- Interview students as required
- Handle on the ground complex student and agent enquiries
- Develop excellent engagement with BUL with their admission and compliance teams
- Contribute, as necessary, to problem solving issues raised by agents

**Admissions Officer Requirements**:

- A-Levels or equivalent
- Excellent knowledge and understanding of front-line customer relationship management
- Administration or data processing experience
- Proven ability as a 'team player’
- Proven ability to organise own workload and to cope with a variety of task demands
- Flexible attitude to work including a willingness to work weekends
- Strong verbal and written English language communication skills
- Effective interpersonal skills with a variety of cultural and ethnic stakeholder groups
- Computer literacy skills inclusive of demonstrated competence with the Microsoft Office suite - PowerPoint, Excel, Word and Outlook
- File management and administrative skills
- Demonstrate basic knowledge of equal opportunity, equity and workplace health and safety principles
- Proactive work habits
- Strong attention to detail - particularly with regards to understanding policy and procedure
- Proficiency in Microsoft Excel, particularly data filtering and pivot table functions
- A team player
- A can-do mentality
- Resilient in pursuit of excellence
- Respectful of other cultures
- A conviction to providing the very best customer service

**About the Company**:
Navitas is one of the world’s largest and most successful education providers, offering life-changing study opportunities to tens of thousands of students and professionals every year. With 120 institutions in 31 countries and thousands of staff based throughoutthe world, Navitas is a truly global entity and provides outstanding career opportunities to ambitious, talented and motivated people.