Customer Support Admin
1 week ago
Fantastic opportunity for a **Customer Support Administrator** to join a thriving Financial Services organisation that offers some of the best benefits on the market.
This proves to be a fantastic opportunity for someone who wants to progress their career and widen their knowledge in a leading organisation.
This role will be **Monday - Friday (9.00am - 5.00pm) - Hybrid Working (2 days in Office - 3 days at Home) - **Office is based in **Belfast City Centre**
**Salary**
£23,300 + Up to 20% Employer pension + 37 Days Holiday + Tonnes more fantastic benefits
**Responsibilities**:
This role includes Customer Support, Arrears communications, making payment arrangements, telephone conversations with customers, liaising with solicitors and other third parties, direct debit set up and various other mortgage administration duties;
- Mortgage account amendments, Direct Debit set ups, Redemption quotations, capital repayments, product set ups, product switch processing;
- Savings account administration and queries;
**The Ideal Person**:
- Admin experience with Calls duties is essential
- Finance or Mortgage experience preferred but not essential
- Ability to demonstrate a high level of accuracy and attention to detail
- Excellent listening and communication skills
**Job Types**: Full-time, Permanent
**Salary**: £23,200.00-£25,000.00 per year
**Benefits**:
- Company pension
- Flexitime
- Referral programme
Schedule:
- Flexitime
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: Hybrid remote in Belfast
Reference ID: Mortgage - Vanrath
Flextime
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