Admin/business Support

3 days ago

Belfast, United Kingdom The CWC Group Full time

**Job Title**: Admin/Business Support

**Location**: Provincial Care Head Office

**Reports To**: Registered Manager

**Position Summary**:
The Business Support Administrator will consistently deliver a pro-active and professional support service to the business through developing effective partnerships with Senior Management and the Registered Manager ensuring they become an integral part of the daily operation. The role involves handling confidential information, coordinating schedules, and facilitating communication within the wider team.

**Key Responsibilities**:
**Administrative Support**:

- Manage the Registered Manager's calendar, including scheduling appointments, meetings, and travel arrangements.
- Maintain an organised filing system for both electronic and paper documents.
- Prepare audit bundles and ensure a timely return to the manager.
- Ensure training of all staff is up to date and schedule training when due ensuring no deficits

**Communication**:

- Serve as the primary point of contact between the Registered Manager and internal/external stakeholders.
- Coordinate and facilitate communication between the Registered Manager, staff and external partners.
- Draft and distribute meeting agendas, minutes, and follow-up communications.

**Coordination and Scheduling**:

- Organise and coordinate meetings, zoom meetings, and events.
- Ensure that the manager is well-prepared for all meetings and engagements.
- Assist in the planning and execution of special projects and initiatives.

**Confidentiality and Discretion**:

- Handle sensitive and confidential information with the utmost discretion.
- Ensure compliance with privacy and data protection policies.

**Office Management**:

- Maintain office supplies and manage inventory.
- Coordinate office maintenance and repairs as needed.
- Implement and maintain office policies and procedures.

**Support to Registered Manager**:

- Assist in the preparation of reports, presentations, and other documentation required by the manager.
- Provide general administrative support, including filing, copying, and scanning.

**Qualifications**:

- Proven experience as an administrative or business support role. Preferably within a health care or nursing home environment.
- Excellent organisational and time management skills.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to handle sensitive information with confidentiality and discretion.
- Strong attention to detail and accuracy.

**Skills and Competencies**:

- Ability to multitask and prioritise tasks effectively.
- Professional demeanour and positive attitude.
- Strong problem-solving skills and the ability to work independently.
- Ability to work collaboratively with a diverse team.
- Flexibility and adaptability in a dynamic work environment.

**EQUAL OPPORTUNITIES**

**Job Types**: Full-time, Permanent

Pay: From £12.80 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Company pension
- Employee mentoring programme
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- We cannot offer sponsorship for this role. Do you require sponsorship?

**Experience**:

- Admin/Business Support: 1 year (preferred)

Work Location: In person

Reference ID: CWC-PCBS

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