Front of House Staff

1 week ago

Romford, United Kingdom Toby Carvery Moby Dick Full time

**Job Overview**

**Responsibilities**
- Greet and welcome guests as they arrive, ensuring a friendly and professional atmosphere.
- Take orders accurately and efficiently, providing recommendations when necessary.
- Serve food and beverages in accordance with food safety standards and restaurant policies.
- Assist with food preparation and presentation to maintain high-quality standards.
- Maintain cleanliness and organisation of the front of house area, including dining tables and service stations.
- Handle customer inquiries and complaints with professionalism, aiming for resolution and guest satisfaction.
- Collaborate with kitchen staff to ensure timely service and smooth operation during busy periods.
- Support catering events as required, ensuring all details are executed flawlessly.
- Uphold the highest standards of hospitality at all times.

**Qualifications**
- Previous experience in a restaurant or hospitality setting is preferred.
- Knowledge of food safety practices is essential; certification is a plus.
- Bartending experience is advantageous but not mandatory.
- Strong communication skills with the ability to work well within a team environment.
- A positive attitude and willingness to help others, contributing to an enjoyable workplace culture.
- Flexibility to work various shifts, including evenings and weekends as needed.

**Job Types**: Part-time, Zero hours contract

Pay: £7.76-£12.86 per hour

Expected hours: 12 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- On-site parking

Physical Setting:

- Bar
- Buffet restaurant

Shift:

- 8 hour shift

Work days:

- Every weekend
- Weekend availability

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
- Bartending: 1 year (required)

Work Location: In person

Expected start date: 27/10/2024

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