Human Resources Product Support

**Details**:
**Reference number**:

- 264689**Salary**:

- £38,469 - £41,480**Job grade**:

- Senior Executive Officer**Contract type**:

- Permanent**Business area**:

- DWP - People, Capability and Place**Type of role**:

- Human Resources
- Project Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 4Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham, Blackpool, Cardiff, Leeds, Manchester, Newcastle-upon-Tyne, SheffieldAbout the job

**Job summary**:

- Do you want to be part of an energetic, innovative team and bring your skills to one of the biggest changes to the administration of the Civil Service in decades?
- We’re looking for people who are flexible, intuitive and are comfortable taking high levels of volume, speed and complexity in their stride.
- A number of exciting new roles have come up in the newly formed Synergy Programme, a cross-departmental group formed in response to Government Business Service’s request for individual departments to group together in ‘clusters’ to drive efficiencies, increase buying power and improve the quality of shared service to our end users - our people.
- The Synergy Programme is the largest of five departmental clusters, comprising the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs and the Home Office. The Department of Work and Pensions hosts the Synergy Programme. Your work will impact the procurement arrangements for the next 15 years, impacting over 50% of all Civil Servants - that’s 230,000 people across the four departments and arm’s length bodies.
- Success of the Programme is crucial as Civil Servants rely on shared services to provide business critical tools in human resources, finance, payroll and procurement. It affects everything we do, from joining a department as a new starter, the way we claim for expenses, how we buy goods and services such as our laptops and canteen provisions, to the way we receive our pensions when we retire.-
**Job description**:
The post offers an exciting development opportunity for an SEO, to utilise their HR expertise and excellent organisational and interpersonal skills, to work in a fast-paced environment over both Change and HR functional disciplines. The role offers the opportunity to use extensive existing HR knowledge to broaden your experience. You will be an advocate for Synergy, the changes the programme is looking to deliver, and be responsible for building and maintaining strong working relationships with HR Product Managers, Process Owners, and the SME community across the four departments. The role will bring flexibility to pick up a variety of work and the ability to switch focus at pace is also key to being successful in this role.

Key tasks include:

- Support the successful delivery of the Synergy HR Functional work plan through leading on specific products, keeping track of required actions, documenting key decisions, and ensuring information is shared across the team as well as wider HR functional working group.
- Collate and quality assure information, data, insight, and evidence provided by SMEs from across the four departments to help inform the direction of the programme’s Common Operating Model and support alignment with wider CSHR principles.
- Working inclusively and collaboratively with proven organisational skills, and the ability, resilience, and flexibility to work at pace.
- Take a lead role in supporting the gathering and delivery of functional/user requirements in respect of your product area of accountability through the programme life-cycle.
- Communicating with clarity, integrity, and enthusiasm. Building and maintaining strong effective relationships with stakeholders and colleagues to confidently challenge, influence and negotiate positive outcomes and solutions.

**Person specification**:
**Lead Criteria -**Strong HR background with functional understanding of the interdependencies across the different HR processes, how these processes are delivered and designed within UK government.**
- ** Payroll**:

- ** Learning and Development**:

- ** Recruitment**:

- ** HR Policy**:

- ** HR Data, Insight and Reporting**
- Experience of working in HR with a passion for your continuing professional development in the transformation space.
- An ability to build effective relationships and partnerships with a wide range of diverse stakeholders to deliver business outcomes within commercial responsibilities.
- Subject matter expertise in HR key processes such as Recruitment, L&D etc.
- Exceptional organisational skills with the ability, resilience and flexibility to work at pace and lead through others to deliver against multiple priorities.
- An ability to gather and use information, data, insight and evidence to inform decisions on complex issues.
- Excellent communication skills, both verbal and written, with