Ed Administration Clerk

**Job Title**: ED Administration Clerk

**Division**: Unplanned & Integrated Care

**Care Group**: Acute & Emergency Care

**Band**: 2

**Salary**: £20,270 - £21,318 per annum/pro rata

**Interview Date**: To be confirmed

We are recruiting for aED Administration Clerk who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

To provide a reception service and administrative support to the staff and patients of Medway Emergency Department.

To answer general telephone enquiries and refer medical problems to the appropriate trained staff To maintain strict confidentiality at all times and handle sensitive information both verbal and physical in a mature manner and in line with organisational policy

To undertake any other administrative or clerical duties as requested by the line manager or Divisional Operational Manager

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust’s and the Kent and Medway Safeguarding Board’s policies on safeguarding children, young people and vulnerable adults.

To book in all patients on arrival into the Emergency Department using the computer system, assuring accuracy of data, working within the boundaries of the Standard Operational Practice

Verify known patient details, amend and update demographic details and clinical Information where necessary in either the Reception area, Emergency Treatment Unit, Majors, Resus or RAU areas of the Emergency Department

To input data on current IT system to ensure attendance figures are accurately inputted

Locate patient notes as required and to update and maintain effective case note tracking using the PAS system/ Sunrise EPR when applicable

To accurately enter and extract data from our software system as appropriate and maintain filing systems in line with organisational Policies and Procedures.

File Emergency Department notes, using the electronic filing system, along with all associated patient correspondence pertaining to their episode of care and treatment

File Emergency Department notes, using the electronic filing system, along with all associated patient correspondence pertaining to their episode of care and treatment

To filter positive x-ray reports for Consultants

To answer general telephone enquiries and refer medical problems to the appropriate trained staff To maintain strict confidentiality at all times and handle sensitive information both verbal and physical in a mature manner and in line with organisational policy

To undertake any other administrative or clerical duties as requested by the line manager or Divisional Operational Manager

Attend and take part in team meetings and regular reviews with your line manager etc.

Attend meetings and participate in relevant training programmes as requested by the organisation