Application Support Analyst

2 weeks ago


Stroud, United Kingdom IMT Resourcing Solutions Full time

Key tasks and responsibilities:

- To provide timely communication to users on the status of their service requests and incidents.
- Provide first line IT support across all business functions.
- Carry out ad hoc duties as required by the IT Manager.
Essential:

- Skilled in IT problem diagnosis and resolution.
- Good communication skills
- Understands software and hardware requirements of varied departmental systems.
- Analytical, troubleshooting and problem-solving ability.
- Good organisational skills.
Desirable:

- Experience in ERP/CRM Systems
- Basic technical understanding of SQL programming language
- Experience in helpdesk support
Our client is based in Stroud which is easily commutable from Gloucester, Bristol, Swindon, Cheltenham.
If you would like to find out more about this opportunity please send an up to date copy of your CV to.
1st line support, 2nd line support, IT Support Engineer, Service Desk, Application Support.


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