Operational Resilience Incident Manager

2 days ago

Birmingham, United Kingdom Goodman Masson Full time

Responsibilities:

- Support the BSOs in managing the risk to their IBS by facilitating the creation and ongoing maintenance of an Incident Management Plan.
- Develop, facilitate, and report on IBS Scenario Testing, as agreed in the Country/Entity Test Plan.
- Provide SME guidance on the inclusion of the BSO in the IM framework.
- Providing training sessions for the BSO and BSO community on their BCIM roles and responsibilities.
- Support the integration of IBS/BSOs and scenario testing into Major Incident Management controls
- Design and run scenarios for multiple IBS testing
- Provide the necessary reporting to support the management of the timeliness and quality of the Ops Res IBS Business Continuity Lifecycle Activities.

**Skills**:The following knowledge & experience are considered vital to this role:

- A strong understanding and proven experience in the following:

- Operational Resilience and/or Business Continuity
- Major Incident Management
- Scenario Testing

The following are highly desirable:

- A high-level understanding of the regulatory priorities for operational resilience, the broader landscape and the challenges for firms with a global footprint.
- Very strong influencing skills and the ability to offer constructive challenge to business heads in relation to Business Continuity and Resilience Strategies.
- Outstanding written and verbal communication skills to facilitate understanding at all levels of the organisation.
- Strong analytical skills - ability to interrogate complex information, including mapping documentation.
- Resilient and adaptable individual with ability to overcome obstacles and resistance.
- Significant operational experience gained in the financial services industry including experience of people and process management.
- Project management skills and experience is preferred along with a working knowledge of Microsoft Excel
- Holder of a professional Business Continuity/ Operational Resilience qualification (e.g. Member of the Business Continuity Institute (MBCI)).
- In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you._

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