Customer Service Advisor

3 days ago


Windsor, United Kingdom Parkside Office Professional Full time

We are looking for an experienced Customer services executive for our client, an international fresh food company based in Windsor. Fluent French is an advantage but not essential.

Reporting to the Customer Operations Manager

**Purpose of Position**:

- To ensure exceptional Customer Services is provided, promoting a 'customer always comes first' approach.
- Front line customer services advisor covering all aspects of customer services, sales support and after sales.
- Orders, queries, quality requests and complaints to be handled in an efficient and effective manner.
- Fostering long term relationships with key contacts, partnering the sales team driving company and team objectives.
- Key point of contact for all matters relating to order processing/management
- Looking after a specific region or a portfolio of accounts
- Process of order through to invoice
- Ensure timely delivery in line with supply chain and logistics
- Pro-actively provide internal and external customers with product availability, information, order and delivery status
- Provide system reports
- Ensure that all documentation relating to customers is up to date and correct
- Arrange samples for the sales teams
- Create price lists
- Make sure Master Data in up to date
- Build effective relationships
- SAP or other ERP system
- Confident communicator and if you speak another European language this would be a huge bonus

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.



  • Windsor, United Kingdom NOTE Group Full time

    **Job Description: NOTE Haddenham** **Customer Service Advisor Commercial team: Customer Service Advisor Updated September 2024 **Job title Customer Service Advisor** Department Commercial Job level Specialist support Line manager Customer Service Manager Direct reports N/A **Job role and scope** You will be an integral part of a small...


  • Windsor, United Kingdom Peterson James & Co Ltd Full time

    Job Title: Customer Service Representative **Duties**: - Provide accurate information about products and services to customers - Resolve customer complaints and issues with empathy and patience - Maintain customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction Qualifications: - Previous...


  • Windsor, United Kingdom Savincom Full time

    **_Mon-Fri, 9am - 5:30pm._** **_NO Weekend, Evening, or Bank Holiday Work._** - As we continue to grow and invest in telecoms, we are looking to recruit someone to join our established customer support team. In this new role, you will be _responsible for providing the very best telephone and online support to our customers across the UK. A natural problem...


  • Windsor SL LH, United Kingdom Glorious Britain Full time £20,000 - £40,000 per year

    We are looking for an enthusiastic member of staff to come and join our team in GLORIOUS BRITAIN, a boutique souvenir store based across from the castle in Windsor High Street.Our customers are very tourist based so we are looking for someone who is passionate about meeting people from all over the world and engaging with them while they are in store . We...


  • Windsor, United Kingdom Neilson Financial Services Full time

    We are looking for an experienced and passionate Customer Service Agent with excellent verbal communication skills and experience in handling both inbound and outbound calls. Full training is given from day 1 along with ongoing support through your Neilson Journey. **What you’ll do every day as a Customer Service Agent**: - Managing customer enquiries...


  • Windsor, United Kingdom Neilson Financial Services Full time

    We are looking for an experienced and passionate Customer Service Agent with excellent verbal communication skills and experience in handling both inbound and outbound calls. Full training is given from day 1 along with ongoing support through your Neilson Journey. **What you’ll do every day as a Customer Service Agent**: - Managing customer enquiries...


  • Windsor, United Kingdom World Duty Free Group Full time

    **Contract: Permanent** Customer Service Advisors have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion and enthusiasm for our luxurious products. **Your responsibilities will be to**: - Deliver an individualised world class service experience for...


  • Windsor, United Kingdom Parkside Office Professional Full time

    We are looking for an experienced Customer services executive for our client, an international fresh food company based in Windsor. Fluent French is an advantage but not essential. They are looking for someone that has customers from order to delivery andunderstand the supply chain. This role would suit someone that wants to develop into a more senior...


  • Windsor, United Kingdom Parkside Office Professional Full time

    We are looking for an experienced Customer services executive for our client, an international fresh food company, based in Windsor paying £34-38Kpa. Fluent French, Spanish, Italian or German is an advantage but not essential. They are looking for someonethat has supported customers from order to delivery and understands the European supply chain as well as...


  • Windsor, United Kingdom Parkside Office Professional Full time

    We are looking for an experienced Customer services executive for our client, an international fresh food company based in Windsor. Fluent French, Spanish, Italian or German is an advantage but not essential. They are looking for someone that has supportedcustomers from order to delivery and understands the supply chain. This role would suit someone that...