Senior Host

**Senior Host / Hostess**:
**Senior Host / Hostess**:The Standard, London opened in July 2019 and has boldly propelled The Standard brand onto the international stage. Situated on Euston Road across from the gothic grandeur of St Pancras Station, the hotel is set to become a new cultural crossroad for London and a gateway to Europe. The hotel playfully respects the building's history while creating new expansive spaces for the neighbourhood to play from our bars, restaurants, lounges and event spaces throughout the building.

The Standard, London has 266 rooms in 42 unique styles ranging from Cosy Core rooms to terraced suites with outdoor bathtubs overlooking St Pancras station. The lobby lounge, with a carefully curated library pays homage to the building’s original use, with a Sounds studio hosting weekly live music and talks. Double Standard, offers lunch, happy-hour and casual drinking and dining, while our garden restaurant, Isla, features a seasonally-driven, coastal inspired menu. Board the street level, exterior red lift directly to the 10th-floor to Decimo where Chef Peter Sanchez-Iglesias’ showcases his live fire cooking and the building’s 360-degree views of London.

**Your role**

As a **Senior Host / Hostess** you will become part of an exceptional restaurant team that will provide an extensive food & drinks service across our ground floor destination restaurants. You’ll be our guests’ all important first and last point of contact meeting them on arrival and escorting them to their tables, on hand to deal with their queries, provide information and oversee table plans. Your exceptional knowledge of food and drink will help you create an environment where you will not only delight our guest, but also excite and surprise them to create the ultimate bar experience in London, that is anything but Standard

You will of course be passionate about service, with an exceptional working knowledge of restaurant operations, reservations and order of service; along with a good understanding of managing guest lists, table return times, and flow of guests into and out of the restaurant.

Finally, and most importantly, you will be a host to our guests adding a touch of personality and theatre to their experience, making our guests feel welcome whilst they visit The Standard and our energetic and vibrant city; so you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high volume, high energy environment and can manage multiple tasks and guest with ease.

At the heart of our hotels are of course our people who through their vibrancy and energy bring our properties to life. You will of course be passionate about service, with an exceptional working knowledge of restaurant operations and order of service; along with a deep appreciation of quality food and wines in order to confidently match and suggest wines to compliment guest menu choices and enhancing their overall dining experience.
**Do you have what it takes to be a Senior Host / Hostess with us**

While prior experience as a Senior Host / Hostess is always useful, your individuality is your most important asset. While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic and engaging. With this in mind you will also need
- Prior experience as a Host/ Hostess or Restaurant Receptionist is essential with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar high end Restaurant, ‘Lifestyle’ boutique hotel, destination fine dining restaurant or perhaps even a well know quality chain
- Be a confident in restaurant operations, reservations and the order of service
- Highly social, motivated and pro-active; acting with professionalism and positivity in all interactions
- Prior experience using Seven Rooms, Open table and Squirrel epos is advantageous however full training will be given
- You will need to have a flexible approach to working hours with the ability to work shifts, including weekends and nights

**Benefits Include**:

- Meals on duty
- Uniform Provided
- Pension Scheme
- Life Assurance
- Employee Rates across all Standard properties
- F&B Discounts
- Recruitment Referral Bonus up to £1,000
- Tuition Aid Scheme
- Season Ticket Loan & regular social activities