Administrator - Dental Laboratory

**Job Title: Dental Laboratory Administrator**

**Location: Densing Lab, Isleworth**

**Employment Type: Full-Time**

**Reports To: Laboratory Director**

**Salary: £32K per annum**

**Position Summary**

**Key Responsibilities**

**Operational Management**
- Oversee the daily workflow and scheduling of dental cases from receipt to delivery.
- Ensure accurate data entry, labeling, and tracking of all dental lab cases.
- Maintain and update digital case management systems
- Coordinate logistics for case pick-up, delivery, and shipping.

**Administrative Duties**
- Manage correspondence with dental offices, clients, and suppliers.
- Prepare invoices, manage accounts receivable/payable, and process payments.
- Maintain accurate records of client accounts, lab orders, and production schedules.
- Support budgeting, reporting, and performance tracking for lab operations.

**Team Support & Communication**
- Serve as a liaison between dental technicians and clients to clarify prescriptions, materials, and turnaround times.
- Facilitate effective communication between departments to ensure case quality and customer satisfaction.
- Assist management with HR tasks such as scheduling, training coordination, and staff documentation.

**Inventory & Equipment Management**
- Monitor and order dental materials, supplies, and equipment as needed.
- Track inventory usage and ensure cost-effective stock management.
- Coordinate maintenance and calibration of lab equipment.

**Compliance & Quality Control**
- Ensure adherence to dental laboratory regulations, infection control, and safety protocols.
- Support quality control procedures and assist in identifying process improvements.
- Maintain confidentiality of patient and client information in compliance with HIPAA and data protection standards.

**Qualifications & Skills**

**Education & Experience**:

- Associate or Bachelor’s degree preferred; relevant experience may substitute for formal education.
- Minimum 1 years of administrative experience
- Knowledge of dental terminology, prosthetics, and lab workflow strongly preferred.

**Soft Skills**:

- Excellent communication and customer service skills.
- Strong organizational, multitasking, and problem-solving abilities.
- Attention to detail and commitment to accuracy and efficiency.
- Ability to work collaboratively in a fast-paced environment.

**Job Types**: Full-time, Permanent

Pay: Up to £32,000.00 per year

**Location**:

- Isleworth TW7 5FR (preferred)

Work Location: In person