Collections and Prepayment Administrator
3 days ago
**Collections & Prepayment Meter Administrator**
**£11.48 per hour (PAYE)**
**Belfast, BT2**
**9 months, with possible extension**
**37 hours per week** (8.30am - 5pm Monday to Thursday, 8.30am - 4.30pm Friday)
**Hybrid Working Role**: training is full time office based, transition to a work/office split after training completed (1-2 days per week in the office)
**What is the Role?**
- Action billing reports and provide general administrative assistance including data input within the customer billing function
- Maintain a high level of attention to details and focus on quality when capturing and inputting information
- To work towards set targets as part of a team using established guidelines, procedures, and processes
- Reviewing and actioning internal basic queries from other departments within the business
- Providing telephone support when required
- Provide project and admin support throughout the Operations Team as required to ensure regulatory compliance and that deadlines are met.
- Tasks as directed by line management.
**What do I need?**
- To be organised and ability to use own initiative
- Have exceptional attention to detail
- Be customer and quality focused, passionate about always delivering excellent customer services
- Excellent verbal and written communication skills
- Strong interpersonal skills with problem solving ability
- Good team player
- Positive attitude
- Previous experience in administration
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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