People & Culture Administrator

People & Culture Administrator

Reporting To: People & Culture Manager

Location: Hybrid (at least 2 days in the office in Goring-by-Sea)

Contract Type: Part time (20 - 25 hours per week)

**Who are Bird & Blend Tea co?**

Bird & Blend was set up and is run by Krisi and Mike, who met whilst studying Politics (of all things) at university. Starting off packing tea in their bedroom and attending markets, building Bird & Blend from scratch while staying true to our ethos and values has been Krisi and Mike’s passion. Now with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK. You can read heaps more information about us and our mission

**The Business Context & Purpose**
- Currently ~ 200 employees over our warehouse, retail locations across the UK, and support centre functions. In the next couple of years we intend to expand the retail network to include a total of 24 stores.
- Over next 3 years our purpose is to To be known & loved as a great place to work, that empowers our people to:

- Deliver awesome experiences that make our customers smile
- Build a community of ambassadors to tell the story and spread the word
- Develop trailblazing products & experiences in our magical world of tea

**Why We Need You**

The People & Culture Administrator role is an exciting opportunity to help the People & Culture Team deliver a ‘People First’ culture and experience to both our existing and potential team members. Reporting to the People & Culture Manager, you will be responsible for helping to develop and enhance the experience for our team members across the business, ensuring effective people operations.

As a People & Culture Administrator, you will be a key player in delivering our People First culture, impacting every team member's experience. You will help us create a work environment where happiness, passion, individuality, and empowerment thrive. Your contribution will play a vital role in the continued success of our People & Culture strategy and broader company goals. Together, we will work towards spreading happiness and creating magical moments every day.

**Key Responsibilities**:
**People Partnering & Employee Lifecycle**:

- Build effective relationships with stakeholders across the business to embed our People & Culture (P&C) strategy, culture, and values.
- Support all areas of HR admin, ensuring efficiency and accuracy in line with professional standards
- Implement improvements for our people processes.
- Track and support managers with employee probation check-ins and expirations.
- Draft contracts, new starter paperwork, and maintain all spreadsheets designed to manage the onboarding process.
- Ensure all compliance processes are completed, including Right to Work checks and onboarding documentation, prior to start dates. Update tracking spreadsheets as necessary.
- Draft paperwork for leavers, ensuring BambooHR is updated, submitting IT leaver requests, and calculating holiday entitlement.
- Manage contract amendments, ensuring all documentation is accurate, up-to-date, and compliant with company policies and procedures. Maintain and update relevant spreadsheets to track this process, ensuring the HRIS reflects the latest changes.
- Support with the monthly payroll administration, ensuring all necessary documentation is completed and accurate for payroll processing.
- Take notes at formal meetings.
- Provide information and administration support for the monthly payroll, ensuring all paperwork is correct and complete.
- Maintain accurate records and handle sensitive information with care.
- Manage employee data and documentation while adhering to data protection laws.
- Handle all matters with utmost confidentiality and professionalism.

**People & Culture Projects**:

- Lead by example as an active participant in business-wide projects and committees, including but not limited to EDI (Equality, Diversity, and Inclusion), Wellbeing, Sustainability, and policy review.

**Recruitment**:
**Desired Skills and Attributes**:
- Previous HR experience would be an advantage, but strong administration skills and the ability to deliver outstanding customer service are crucial.
- CIPD Level 3 or equivalent experience would be desirable but not essential..
- Strong project management and organisational skills.
- Effective communication and interpersonal skills.
- Ability to collaborate with cross-functional teams.
- Experience in retail and customer service.
- IT skills.
- Visits to other locations, such as stores, may be required.

**What we can offer you**:- We are proud to be a **Sunday Times Best Places to Work 2024**employer
- **Friendly and supportive team culture**: Enjoy working alongside a team of like-minded individuals who value collaboration, camaraderie, and fun in the workplace.
- **Membership of company pension scheme** (if applicable): Secure your financial future with enrollment in a company-sponsore