Project Support Officer

This is an exciting time for an enthusiastic and highly motivated individual to join our Trust to undertake the role of Project Support Officer and be instrumental in helping to support building an improvement and Place partnership culture across our organisation.

This role will work across SWFT, providing project support for both the Service Improvement and Place Partnership teams whose work will enable delivery of our objectives.

The Project Support Officer - Improvement and Partnerships will be responsible for providing administrative support to the Improvement and Partnerships team for projects and programmes of work within their remit both internal and cross-organisational.

The Project Support Officer will support the Improvement and Partnerships team to ensure the projects are being supported and managed effectively and will assist in project/programme planning. They will act as a point of contact for enquiries from project leads, project teams and end users of the projects. They will need to use initiative to resolve day-to-day problems.

**This will require skills in**: Information management i.e. document tracking and reporting, maintaining, initiating, controlling and updating project documentation.

**Secretarial**: diary management of multiple diaries and minute taking skills at Project Board level, organising of scoping events and collating the information that is produced from them.

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Main duties

Develop and hold master copies of all the Project information and ensure it is kept up to date including; Gantt charts, Structure Charts, Risk & Issue Registers, Project Initiation Documents and Project Highlight Reports

Provide administrative support to the Improvement and Partnerships team to assist them in meeting their reporting and other deadlines.

Provide support to Project Team meetings in terms of co-ordination, administration including arranging meetings, co-ordination of agenda, minute taking, commissioning and distributing papers following up of actions identified to ensure they are completed.

Maintaining a list of the Project’s Stakeholders and their interests.

Responsibility for event planning in relation to the Improvement and Partnerships team i.e. Workshops, Scoping events.

Provide reports, graphs etc. as requested from audits and data sets

Managerial Responsibilities

The Project Support Officer will have responsibility for sourcing, ordering and monitoring any items/equipment that may be required. This will include sourcing and booking venues, equipment and support materials required for events and workshops, this can be for events that are Warwickshire-wide as well as more locally run events

Communication & Relationship Skills

The post holder will have the responsibility for providing and receiving detailed, sensitive and potentially contentious documents that will need reviewing and validating. They will be privy to information of a sensitive nature linked to service changes and delivery.

The post holder will have to deal with staff and stakeholders at all levels including Project Boards, Project Teams external organisations, internal departments, so the ability to negotiate, persuade and motivate is key.

Part of the role will be to develop information for delivery to key groups, understanding the different audiences and the requirement to produce things in different formats and complexities to meet the needs of the required audience.

The post holder will attend some high level meetings in which the content can be of sensitive and confidential.

Analytical & Judgmental Skills

Required to cross reference documents to ensure that consistency is maintained and resolve issues identified using own initiative.

Required to review and respond where appropriate to queries that arise within projects, escalating and signposting where appropriate

Planning & Organisation Skills

Planning and coordinating events for large groups of people that include internal and external stakeholders, staff and patients.

Dealing