Npd Coordinator

**The Role**

The purpose of this role is to support the NPD specialists in delivering the product plan for the business across both food, homewares & gifting.

This includes but is not limited to, managing critical paths, sampling sessions and feedback, competitor shops, artwork sign-off and assisting with product launches.

This role is also essential in the coordination of the product team alongside marketing, sales and procurement.
- Conduct in-store and online research to understand product trends, market needs, and the competitive landscape including competitor benchmarking.
- Develop and maintain project plans, co-ordinating activities across departments.
- Create and manage master trackers and key processes including project critical paths.
- Manage sample requests and arrange tasting sessions, including managing feedback.
- Work with designers to finalise product and packaging designs, ensuring compliance with brand and regulatory standards.
- Gather feedback from sales teams and customers (where applicable) and report findings back to the team.
- Co-ordinate product pack copy and support artwork and packaging approvals.
- Work closely with the marketing co-ordinator to effectively communicate new product information to sales teams.
- Liaise with the marketing and sales teams to ensure smooth execution of product launches.
- Act as a key contact for all design, packaging, and launch-related activities.
- Assist with product and packaging launches by attending first production runs and coordinating launch samples. Coordinate sign-off of all QAS and manage the QAS portfolio.
- Track and evaluate the success of product launches and packaging effectiveness.
- Ability to travel across UK and abroad to assist with product launches/attend trade shows.
- Act as key point of contact on non-working days of NPD specialists (both internally and externally).

**Skills and Experience**

The key skills for this role are:

- Highly organised with the ability to plan, execute, and track project timelines and activities with keen attention to detail.
- Strong verbal and written communication skills for liaising with teams and stakeholders.
- Ability to collect, interpret, and act on feedback from various sources.
- Ability to co-ordinate activities across different departments.
- Solid understanding of basic software (excel etc.)
- Some experience in working with design teams to finalise product designs and packaging (including regulatory requirements) preferable.
- Hold a full UK driving licence.

**About Ringtons**:
Ringtons is a fifth-generation family business steeped in history with its roots dating back to 1907 when Samuel Smith started selling tea door-to-door across Newcastle with a horse and cart. Jump to today and Ringtons is a thriving business operating in multiple sectors and categories. As one of the leading tea manufacturers in the UK, Ringtons already supplies some of the most well-known tea brands in the market as well as offering its own range of tea, coffee, biscuits and sweet treats to customers. Staying true to its heritage, Ringtons continue to reach customers through a traditional doorstep delivery system and is proud to serve over 220,000 customers across the country who receive regular visits from their local salesperson. With a growing eCommerce store as well as B2B and private labelling business, Ringtons continues to invest in itself, its products and its people by delivering daily moments of joy and care today, tomorrow and for generations to come.

**The Ringtons Way**:We believe in the power of forging deep connections within our communities, spreading joy and creating treasured memories. By infusing our exceptional products and services with love, care, and attention, we aim to make every experience with us a truly special one.

**Our values**

**Do what’s right**:Driven by integrity, our obsession with quality, fair value and transparency means we don’t compromise on doing the right thing.

**Build collaborative relationships**:Relationships are at the core of our business. From engaging with our customers and partners to how we work internally with each other; we break down internal barriers and focus on collaboration at all levels - every interaction matters.

**Support growth and take ownership**:The growth of our business, our people and our customers is what brings us together. We take ownership of driving continuous improvement, from delivering exceptional customer service to bringing products to life. We keep moving forward.

Pay: £26,000.00-£28,000.00 per year

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 09/10/2024