Service Administrator
11 hours ago
**Location**: Newbury
**Salary**: £24,960 - £27,040 per annum (dependent on experience)
**Contract Type**: Full-time permanent
Technical Services Ltd is an established heating, ventilation, refrigeration and air conditioning contractor with particular experience in catering and leisure operations. Based in Newbury, Berkshire, we cover London, Midlands and the Home Counties.
**Responsibilities**
Answering calls from clients in a professional manner, ensuring a clear understanding of the clients' needs and booking calls onto the software system.
Responsible for scheduling and booking all Engineers work
Monitoring service software package
Producing quotations for client work, ensuring all relevant information is included.
Raising purchase orders.
Ordering all parts, keeping all logs up to date.
Costing Engineer worksheets in preparation for accounts invoice submission
Responsible for managing an accurate and effective filing system, keeping all paper based and electronic files in order.
Working as part of a team, providing cover in the office, including any administration duties as required.
Full Training will be provided.
**Requirements**:
Previous experience of working in an administrative / service dept role an advantage
Good IT skills with experience of using Microsoft office products including Outlook, Word.
Good general standard of education including GCSE (or equivalent) Mathematics and English Language grade A-C.
**Skills**:
Ability to establish and maintain effective working relationships
Excellent interpersonal and communication skills
Calm and professional manner
Excellent customer service skills
Strong organisational skills including proven ability to prioritise and work to deadlines
Able to work well under pressure
Self-motivated with enthusiasm and willing to learn
Ability to work on own initiative and as part of a team
You may have experience of the following: Service Administrator, Service Admin Assistant, Service Assistant, Service Clerk, Service Co-ordinator, Service Office Clerk, Senior Administrator, Admin Officer, Admin Supervisor, Admin Support Officer, , Administration Officer, Administration Supervisor, Administrative Officer, Clerical Officer, Administrator, Admin, Administrative Assistant, etc.
Ref: 136 626
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