Hubspot Revops Specialist

**About us**

ProsperoHub is a Digital Business Consultancy and HubSpot Diamond Solutions Partner that provides the technology, consultancy services and marketing support to transform our clients revenue.

Our team are based across the UK from Bristol to the highlands and we believe in celebrating our teams success. Our head office is based in the UK, but this role will be home based with only occasional requirements to attend company team events and training.

We look forward to finding out more about you

**What we can provide for you**:

- The opportunity to progress rapidly
- 24 x 7 support to be the best version of you. We put our people first
- A personal development budget of £1,000 and 4 days per annum
- Remote working. Do the job from where suits you best
- Access to best-in-class online education to help you succeed in your role
- A co-worker team that will help you soar in your career
- 33 days holiday per year, inc UK bank holidays

The principal objective of the Specialist is to support client implementation of an integrated RevOps strategy, which unifies their revenue-driving functions (sales, marketing and customer success) within HubSpot, project management is at the core of this role.
- Liaising with clients in steering group/workshop sessions to develop a RevOps strategy leveraging the combined CMS, Sales, Marketing, Service & Operations Hub functionality of HubSpot
- Scoping and planning the mapping of client processes into HubSpot, making improvement/amendment suggestions to drive an integrated RevOps strategy.
- Managing the implementation of the client strategy into their HubSpot portal by coordinating ProsperoHub resource with the client side Project Manager.
- Development of materials to support client staff usage of the new processes and HubSpot tools.
- Development and delivery of client training programmes to support the roll-out of HubSpot within the designated staff pool.

The Specialist works with all areas of the ProsperoHub team to coordinate the execution of a RevOps-focused HubSpot build for clients. This includes the tech/data teams, marketing management/exec teams and freelance contractors, alongside direct management of the sales/marketing operations team. The Specialist coordinates project resource allocation alongside the Project Manager, and reports to the directors of the business.

The role entails the following specific duties and responsibilities:
**Marketing Strategy**
- Mapping/planning the processes and functionality to support the digital marketing and sales strategies with clients, from data input right through to client onboarding hand-off, and where required into client success and operations, to ensure that the clients Revenue Operations flywheel is frictionless, integrated and understood within the clients organisation.
- For the avoidance of doubt, the RevOps team will have no responsibility for strategy development, which will be undertaken by either the client or our consultancy team.
- Integrating context, corporate/departmental objectives, comms/channel mix and general marketing approach into a uniform inbound HubSpot methodology.
- Understanding sales handoff/interaction points to devise an integrated sales-marketing approach.
- Monitoring, analysing and reporting on campaign KPIs.
- Advising clients on HubSpot functionality in the Marketing/CMS Hubs that matches specific operational requirements.

**Sales Strategy**
- In line with a holistic RevOps approach, liaising with clients to understand and map their sales processes into HubSpot.
- Creating a strategy that combines sales and marketing processes and data in HubSpot, including handoff touchpoints (lead scoring, tasks etc.) and data capture.
- Devising process improvement opportunities with clients.
- Advising clients on HubSpot functionality in the Sales Hub that matches specific operational requirements, such as playbooks, documents, snippets, etc.

**Customer Success/Support Strategy**
- As the third component of a RevOps framework, liaising with clients to map post-sale (support and customer success) processes into HubSpot.
- Building a post-sale ‘flywheel’ approach that combines sales and marketing processes with customer success and support within HubSpot.
- Advising clients on HubSpot functionality in the Service Hub that matches specific operational requirements, such as tickets, bots, etc.

**RevOps Strategy**
- Combining client needs/objectives across all 3 areas above into a unified HubSpot-led revenue operations approach.

**Project Management**
- Collaborating with Project Manager and Sales to establish project plan
- Translating client RevOps strategies into granular project tasks, establishing dependencies and delivery responsibilities and ensuring correctly configured with Trello project management boards.
- Monitoring/reporting any deviation from plan timetable or budget to relevant staff and collaborate on requirements to return to plan.
- Establish ProsperoHub staff req