Customer Service

18 hours ago

AshtonUnderLyne, United Kingdom Fox Morris Group Full time

_**Customer Service Agent - Ashton-Under-Lyne - HYBRID (2 Days in Office)**_

Good afternoon,

I have come across your details on CV Library, Reed, Linkedin and Total Jobs.

**Fox Morris Group** are working to recruit a **Customer Service Agent**

**6+ month ongoing contract**

**Rate - Pay rate is negotiable - Please submit CV with rate you are seeking**

**JOB PURPOSE**

To work as a member of a team providing a high standard of service to the public.

To assist in customer service either face-to-face or first line contact.

**PRINCIPAL RESPONSIBILITIES**
- To deal with all customer interactions in a polite, friendly and efficient manner.
- To use the relevant technology systems to provide high quality accurate advice.
- To be readily identifiable as a Contact Islington agent. To comply at all times with the dress code and/or to wear the uniform provided.
- To work shift patterns within designated Contact Islington operational hours including evening and weekend working.
- To maintain records and produce statistics where necessary.
- To monitor personal performance in terms of agreed personal work targets.
- To comply with the Council’s policies and procedures and ensure the confidentiality of customer information.

Can you please confirm you are happy for Fox Morris Group to be the sole agency to represent you for this role?

IF YOU WISH TO APPLY PLEASE RESPOND FIRSTLY WITH AN UP TO DATE CV, AVAILABILITY/ NOTICE PERIOD, THE ROLE YOU WOULD LIKE TO APPLY FOR & THE HOURLY RATE YOU REQUIRE. We do not hold CV’s on file without first speaking with you.

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £15.00-£20.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Council/Councils/Local Authority: 1 year (required)

Work Location: One location

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