Front of House Receptionist

4 days ago

Newcastle upon Tyne, United Kingdom Hay & Kilner Full time

**Front of House Receptionist**

Hay & Kilner are a full-service law firm based in the heart of Newcastle city centre and we are currently expanding our team.

Hay & Kilner provides a comprehensive service across an extensive range of practice areas, which covers all our client’s legal requirements.

This position is a full-time role, business hours from Monday to Friday and is fully office based.

Prior experience of working within a front desk/reception area is preferable

**Successful applicants will be responsible for**:

- Meeting and welcoming all clients and visitors whilst providing first class customer care
- Having direct contact with the firm’s clients both in person and by telephone
- Making appointments, arranging meetings, and maintaining diaries
- Setting up virtual meetings with the assistance of our IT department
- Organising refreshments and lunches
- Ensuring the reception area is always well presented and tidy
- Supporting and assisting fee earners as far as possible
- Taking deliveries and directing them efficiently
- Booking travel for fee earners and possibly clients where required
- Various administrative tasks
- Confident
- Extremely professional and well presented
- Enthusiastic
- Very well organised
- Able to work independently and using their own initiative
- Able to prioritise work loads
- A great communicator
- Sensitive to clients’ needs/be able to demonstrate empathy when required

We offer an excellent benefits package and an unrivalled working environment

Salary range for this role is £18,500 to £20,000

**Job Types**: Full-time, Permanent

**Salary**: £18,500.00-£20,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Life insurance
- Referral programme
- Sick pay
- Wellness programmes

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Newcastle City Centre: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Reference ID: HKREC1

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