Telemarketer

Spanish Legal Homes is a Spanish property specialist, established for over 30 years.

Our UK team is seeking a part-time telemarketer to work with our sales team in Dorset. The telemarketer will be responsible for performing the tasks described below and will be reporting to one of the Directors of the company.

**Overview Of Role**:
As a telemarketing role, you will be required to contact people over the phone who have already made an enquiry to the company. No cold calling They are genuinely interested in buying a home in Spain.

Examples of enquiries you will be expected to follow-up include:

- People who have reqeusted our brochure
- Advice regarding how to secure finance to purchase a Spanish property
- Property detail requests

The principal focuses of the follow-up call are to determine the individuals buying situation and whether or not they require finance to make the purchase.

In addition to acquiring key information about the situation of each individual, you will also be expected to encourage people to book a viewing trip to Spain if they match the required qualification criteria. These are heavily subsided trips.

**Other key considerations**

During the call, the telemarketer will be required to gain the trust of the contact to enable answers to key questions to be ascertained.
- When making the calls, the telemarketer will be polite, professional and exercise skill and care in performing services for the company
- On a call to a potential client, the telemarketer will ask relevant questions to understand their status of buying a Spanish property.
- You will be provided with all the relevant information concerning the company and its services.
- Dealing with any further enquiries the contact may have
- Liaising with the team in Spain re; leads and viewing trip enquiries
- Tying up contact between the person and our finance partners including follow ups
- Updating CRM (customer relationship management) / IT systems and reporting on success levels
- Show enthusiasm in their search as this is an exciting time for people
- Remember that these contacts have all provided us with their details and are interested in the services Spanish Legal Homes are offering.

As a measure of performance, the telemarketer will need to complete a certain number of client calls every week.

**Qualifications & Skills**:

- Good IT skills
- Excellent friendly telephone manner
- Organisation skills
- The confidence and tenacity to pursue leads, overcome obstacles and provide accurate information

The role will allow the telemarketer to work from home in a flexible manner where agreed working hours can be completed at predetermined periods of the day and week. In order to get hold of people who work, some of these hours will need to be made early evening. They will be provided with IT resources and a voip telephone. This is a working from home role but regular ‘catch up’ meetings will be held with the company Director.

This is an ideal opportunity for a driven, self-motivated individual looking for flexible working hours and competitive basic rates of pay plus commission plan You will even get the chance to visit the team in Spain to learn more about the business and its services (all expenses paid).

£12 per hour. Plus excellent bonus schemes and high weekly earnings can be achieved.

**Job Type**: Part-time

**Salary**: £12.00 per hour

**Benefits**:

- Casual dress
- Flexitime
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

**Language**:

- English (required)

Work Location: Hybrid remote in Poole