Congress Project Executive

1 week ago


AshbyDeLaZouch, United Kingdom Ashfield Event Experiences Full time

We are looking to welcome a Congress to support the Project Manager and other Account Team members in all aspects of the congress event management process to the highest standards. To accurately deliver all delegate and database management processes.

**Delegate & Database Management**:
Set up and administer event websites - including collation and inputting of delegate details
Manage the invitation & attendee management process including meeting registration, air travel, housing & ground transportation, as required
Manage delegate requests and communicate programme and logístical information
Manage attendee communications and associated timelines
Ensure Project Manager is up to date with all aspects of delegate arrangements throughout the course of the programme
Manage housing lists based on delegate information and cross-referencing data sources
Maintain databases and Company information systems where applicable
Use client driven systems e.g. STARCITE, where applicable
Ensure all business critical deadlines for delegate management and communication are met for each programme
Ensure Project Manager has current database reports, including travel, housing and ground transportation, for client meetings and project management
Project Management
Assist with selection of venues and production of event proposals
Produce and arrange despatch of delegate packs and other information
Produce signage, badges, onsite manuals and other documentation as required
Order currency, uniforms, mobile phones, laptops and other onsite equipment as required
Onsite attendance at events as required

***Client Liaison and Development**:
Setting up and maintenance of client files from confirmation of event to completion and evaluation
Manage client communications and associated timelines
Manage Client requests and communicate programme and logístical information
Foster the development of the client account by managing delegate relationships through exceptional operational delivery
Financial Management
Accurately deliver financial aspects of events in line with company processes and procedures
Assist with identification and documentation of cost avoidance/saving measures
Comply with company & Client invoicing processes
Cost efficient time management
Assist with effective scope management
Assist with preparation of budgets and final reconciliations within agreed timelines

***General**:
Attendance & contribution at team meetings
Effective interaction with other departments - e.g. IT, Finance, HR, Travel
Accurate written & verbal communications
Display an understanding of compliance, including ABPI and Pharma Guidelines
Comply with all company and Client policies and procedures, including those relating to Health & Safety
Comply with all Client & company privacy & security protocols
Achieve all Client and/or company driven Service Level Agreements (SLAs) for all events
Maintain good long-term relationships with hotels, venues and suppliers, to ensure the best value for money for clients
Assist new starters in the role of 'Buddy' when required

**About TCEG**:
TCEG is an equal opportunity employer - committed to encouraging Diversity, Equity and Inclusion among our people and eliminating unlawful discrimination. As an agency, we want to be truly representative of all sections of society and for all our people to feel respected and able to give their best. Our aim is to create a culture where equality, fairness and respect for all our people happens autonomously.



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