Customer Advisor

5 days ago

Chiswick, United Kingdom Cotswold Outdoor Full time

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Customer Advisor.

As part of the Outdoor and Cycle Concepts group, **_Cotswold Outdoor_**_ _**is joined by **_Snow + Rock_**_ _**and **_Runners Need_**_ _**to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability

**How will you make an impact?**

As a member of our store team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:

- Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
- Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
- Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills
- Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
- Identifying opportunities for add-on sales
- Please note this role is 22 hours per week on a rota basis._

**You’ll fit right in if you have**:

- A passion for providing excellent customer service
- Great communication skills
- Strong organisational skills with the ability to multi-task
- A willingness to learn about all things outdoors

**What’s in it for you?**

Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:

- Base salary of £10.05 per hour (£8.15 for under 21's)
- Bonus of up to £750 per annum (in proportion with hours worked)
- 40-60% discount across our range of products
- Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
- Company pension scheme
- Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday - there’s something to suit everyone’s lifestyle.

But there’s more, for a full list of what we offer at O&CC check out our brochure here.

**Applications from all genders and backgrounds are encouraged.**

O&CC aims to be an inclusive employer, where difference is celebrated, respected, and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.

  • Customer Advisor

    7 days ago

    Chiswick, United Kingdom Robins & Day Full time

    **This is based in our West London dealership, Chiswick.** **Our success starts with yours! Robins & Day is part of Stellantis, a leading global automotive manufacturer with brands including **Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall**. We pride ourselves in looking after our people. We believe in developing you,...

  • Service Advisor

    2 weeks ago

    Chiswick, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £28,000 + Bonus Location - Chiswick Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading, whilst attending to all...

  • Welsh Customer Service Advisor

    5 days ago

    Chiswick, United Kingdom HGS Full time

    Job Description Are you ready to embark on an exciting career as a Welsh Speaking Contact Centre Advisor? Our team is seeking individuals who are fluent in Welsh to become an integral part of our first‑line support staff, catering to our diverse customer base through a range of communication channels, including voice, webchat, WhatsApp, and email. As a...

  • Sales Advisor

    23 hours ago

    Chiswick, United Kingdom Stellantis &You UK Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from Stellantis &You UKSales Advisor based at our Chiswick Dealership: 634 Chiswick High Rd., Chiswick, London W4 5RYA competitive and rewarding commission structure OTE £60kA full valid UK driving licence is required for this role.About UsStellantis &You is an integral division of...

  • Service Advisor

    1 week ago

    Chiswick, United Kingdom Endeavour Automotive Limited Full time

    **Service Advisor** **Salary: £28,000 to £30,000 DOE** **Job Location: Volvo West London, Chiswick** Endeavour Automotive are one of the UK’s fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, Lotus, INEOS and Polestar across dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We are currently...

  • Retail Advisor

    1 week ago

    Chiswick, Greater London, United Kingdom BT Group Full time

    Retail AdvisorWorking Hours – 37.5 hours per weekLocation – Chiswick£14.40p/h plus 20% on target commission Long Description Everyone's welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the...

  • Enrollment Advisor

    5 days ago

    Chiswick, United Kingdom GEDU Global Education Full time

    Enrollment Advisor – GEDU Global Education Department: Student Recruitment Location: Greenford Contract: Permanent About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we...

  • Senior Retail Sales Advisor

    3 days ago

    Chiswick, United Kingdom Brewers Decorator Centres Full time

    **Senior Retail Sales Advisor** **Chiswick** **40 hours per week over 5 days** **Monday to Friday with Saturdays on a rota** **Competitive salary plus pension and benefits** We have a fantastic opportunity for a motivated, friendly and experienced Senior Retail Sales Advisor who is passionate about providing the best customer service to join the team at our...

  • Welsh-Speaking Customer Care Specialist

    5 days ago

    Chiswick, United Kingdom HGS Full time

    A leading contact centre company in Chiswick is seeking a Welsh Speaking Contact Centre Advisor to join their team. The role requires fluent Welsh language skills and a strong focus on delivering exceptional customer service across various communication channels. Ideal candidates will have prior customer service experience, be IT literate, and be able to...

  • Enrollment Advisor

    7 days ago

    Chiswick, United Kingdom GBS Group (UK) Full time

    3 days ago Be among the first 25 applicantsDepartment: Student RecruitmentLocation: GreenfordType of Contract: PermanentAbout Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers,...