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Executive Host
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Belper, United Kingdom JLL Full timeJLL supports the Whole You, personally and professionally. Executive Host **Based - Derby, Across two locations**: Duffield Bank House - Duffield and Flight Operations Centre, East Midlands Airport Hours - 40hrs (Monday to Friday) **What this job involves**: As an Executive Host at JLL, you'll be the vital first point of contact for our client Rolls-Royce...
Executive Host
2 weeks ago
JLL supports the Whole You, personally and professionally.
Executive Front of House Host
Hospitality / Customer Service Experience is essential
Main duties
Work as part of a small team of executive hosts to support the day to day running of the house, including extensive formal & kitchen gardens and the conference facilities
Ensure high standard of cleaning, catering and maintenance requirements are met and issues escalated as necessary
Flexibility in working hours, including travelling between locations, evening working with some overnight stays
Be adaptable to a changeable environment and able to operate on a flexible rota system
Ability to host high profile customers with discretion and 5 star excellence
Manage all logistics in support of Customer Visits
Fully understand and comply with client strategy, policies and procedures
Provide a VIP Concierge Service, including “Meet and Greet”
Develop effective professional working relationships with client personnel at all levels of the Organisation.
Develop effective professional relationships with home and international customers
Ensure all AV/IT requirements are managed, ensuring all equipment is in good working order daily.
Support Emergency Procedures as necessary
Undertake mandatory training courses relevant to the role
Work closely with the in house catering team to adapt seasonal menus
Key skills
Extensive hospitality / customer service experience is essential
Customer focused - always putting the Customer at the forefront of everything you do.
Ability to remain calm and composed under pressure
Ability to communicate effectively with Customers and personnel at all levels of the Organisation
Cultural Awareness
Organisational and Time Management Skills
Ability to Problem Solve and escalate when necessary
Customer orientated approach with a high attention to detail
Knowledge and operational experience of Microsoft Office software
Desire to continually improve and self develop
LI-JB2
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.