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Transport Area Manager Ftc
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**Job summary** As a Transport Area Manager in our EU Transportation Operations Management (TOM) Team, you will own and manage strategic transportation operations. The position offers the opportunity to collaborate with cross-functional Teams across the Amazon business anda wide scope of action to improve our complex transportation network. TOM’s mission is to handle the yard and dock activities in Amazon Sort and Fulfillment Centers across the EU. We are an entrepreneurial, result-focused, and highly collaborative Team. As part of Amazon Transportation Services, our goal is to ensure that ourcustomers’ orders are delivered in a high quality and cost-efficient manner. To meet this goal, we are looking for people with an established delivery record and operations experience to develop and implement innovative transportation management concepts inour transportation chain. **About the role**: Transport Area Manager's are Team Leaders, and you will be responsible and accountable for a group of Associates within a UK cluster. In this role, you will be handling operational issues and planning ahead of our peak periods. With a central focus on safety,you will own the operations and engagement of your shift with the aim to optimise Associates' experience and performance as well as load planning and efficiency. Regularly reviewing performance, you will analyse our network, understand our metrics, and implementsolutions that influence the short and long-term goals of our business. **Key job responsibilities** **Responsibilities**: - You’ll need to safeguard your Team’s safety, promoting Amazon’s Health and Safety standards - you'll commit to all safety programs and compliance and ensure a safe work environment for all Associates - You’ll ensure your Team is engaged and motivated, with a culture of ownership and high performance - You’ll work with cross-functional Teams - You’ll uphold Amazon’s high standards of process quality - You’ll strive to improve and streamline processes, diving deep to find root causes quickly - You’ll become a Subject Matter Expert on processes and activities - You’ll actively share and promote best practices with your colleagues and network - You’ll find practical and simple solutions to complex problems without sacrificing quality or core functionality - You’ll think analytically about project management - You’ll provide daily support during the rollout/implementation of newer systems/processes and gather feedback - You’ll communicate daily metrics and report exception - You’ll act as the responsible and accountable person in respect of the Operator License (O License) - You'll prepare and participate in operational calls to communicate your Team's performance Leadership - You'll require extensive travel within your cluster **About the team** You will form part of a wider Transport Area Manager Team, interacting with colleagues during business reviews; projects and the start and end of shift reviews. The wider network will enable you to share and implement best practice across the operation. **BASIC QUALIFICATIONS** - Degree qualified - Hold a valid Transport Manager Certificate of Professional Competence (TMCPC) - Proven experience in leading a busy and large-scale transport operation within a growing and rapidly scaling business - Strong leadership skills and experience managing people; experience of people management and data-driven decision making - Prior experience with performance metrics and process improvement and Lean techniques - Ability to deal with ambiguity and changing priorities, to effectively prioritize, to multitask, and to use good judgment in pressure situations - Ability to develop creative and scalable solutions independently, and drive them from ideation to successful completion; results oriented; "self-starter" - Strong oral and written communication skills - Ability to communicate effectively and influence the Senior Management - Business fluent in English **PREFERRED QUALIFICATIONS** - Master’s Degree or similar education in Operations Research, Transportation, Logistics, Supply Chain, Economics, Business Administration, or a similar related discipline - Experience with a contingent workforce during peak seasons
