Customer Service Administrator
1 week ago
We are currently looking for Customer Service Administrator to join the team within our Staffordshire Service Centre. As a healthcare equipment provider Millbrook Healthcare Group, work in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life.
The Role:
- Order input - Responsible for inputting orders onto the system(s) efficiently and accurately and managing orders received on the system including manifesting, resourcing
- Booking and scheduling of technicians for customer appointments/orders to ensure 6 hours customer facing time for technicians.
- Ensure all calls received into the service are answered professionally and courteously, and issues logged appropriately.
- Updating databases and systems as required including keeping customer records up to date and attaching new documentation
- Interpret customer request and identify relevant services to meet the identified need.
- General - Responsible for helping out in any area of the service as required. You will or may be assigned to specific areas or tasks associated with the Team Leader either on a permanent or temporary basis. Flexibility is therefore required to ensure that the team remains effective and efficient and to manage and cover for other staff in their absence.
About You:
- Strong and demonstrable background in customer service
- Computer literate with a high level of competency using the Microsoft suite and ability to learn new systems
- Organised with good attention to detail.
- Team-player who is supportive to colleagues
- Excellent telephone skills
What can we offer you?
- £22,048.00 per annum
- Monday - Friday 08.30 - 17.00 (30 minutes lunch)
- 25 days holiday (plus bank holidays) optional 5 days unpaid
- Company Pension Scheme
- Life Assurance
- A rewards scheme with 200 + perks and discounts from leading retailers and leisure providers
Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.
Care and respect for our colleagues and service users
Accountable and proud
Ready to learn and grow
Enhance our service users’ lives
Socially responsible, ethical and transparent
-
Customer Service Administrator
2 weeks ago
Newcastle-under-Lyme, United Kingdom ChromStore.com Full timeMy client are looking for a Customer Service Administrator to join their fast paced and growing business. Office based in Newcastle-under-Lyme area, Stoke-on-Trent. This role is ideally for someone with at least 2 years experience in a similar Customer Service office based role. Working Monday-Friday office hours. Key Responsibilities Of The Customer Service...
-
Customer Service Administrator
6 days ago
Newcastle-under-Lyme, United Kingdom Premier Placement Services Full timeWe are looking to recruit Customer Services Advisors to work for our successful client, in their brand-new office as part of a dynamic team. Based in Newcastle-Under-Lyme Shifts are 08:30-16:30, Monday - Friday. £10 per hour. This role involves: - Tracking customer orders. - Data entry. - Reporting any issues with damages etc. - Answering telephone...
-
Customer Service Administrator
6 days ago
Newcastle-under-Lyme, United Kingdom Premier Placement Services Full timeWe are looking to recruit Customer Services Advisors to work for our successful client, in their brand-new office as part of a dynamic team. Based in Newcastle-Under-Lyme Shifts are 08:30-16:30 or 09:30-17:00, Monday - Friday. £10-£10.40 per hour. This role involves: - Tracking customer orders. - Data entry. - Reporting any issues with damages etc. -...
-
Customer Service Administrator
2 days ago
Newcastle-under-Lyme, United Kingdom SafeGuard Global Full time**The role in a nutshell**: The Global Employment Outsourcing (GEO) Operations Consultant is a key position taking responsibility for the day to day Operations of all GEO workers and clients. As the GEO Operations Consultant you will provide first class customer service whilst managing the life cycle of each workers employment with Safeguard Global. The...
-
Dynamic Customer Service
2 weeks ago
Newcastle-under-Lyme, United Kingdom ChromStore.com Full timeA growing e-commerce firm based in the Newcastle-under-Lyme area is seeking a Customer Service Administrator. The role requires at least 2 years of customer service experience and involves providing front-line support, handling customer returns, and collaborating with various teams. Ideal candidates are organized, communicative, and IT literate, with...
-
Customer Support Administrator
4 days ago
Newcastle under Lyme, Staffordshire, United Kingdom RCM Recruitment Ltd Full time £20,000 - £30,000 per yearCustomer Suppor AdministratorWorking closely with a variety of customers and platforms to provide support to sales, purchasing and logistics within a fast-paced and busy technology business.This role could suit college leavers with the right drive and personality, candidates will need to have their driving license and own vehicle as they could be travelling...
-
Customer Service
16 hours ago
Newcastle under Lyme, Staffordshire, United Kingdom RBS Full timeJoin us as a Customer Service, Personal Banker in Newcastle Under LymeYou'll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goalsWe'll look to you to proactively find ways to continually enhance our customer banking experienceWe'll support you to achieve a Foundation Certificate in Responsible...
-
Administrator
4 days ago
Newcastle-under-Lyme, United Kingdom Pertemps Network Group Full time**Job Description**: **Administrator** **Our prestigious client based in Keele are currently looking for an Administrator, within this role you will be responsible for;** - Prepare and update key business documentation, including presentations and other materials, to a clear brief using established formats and standard software.- Collate, record, store and...
-
Administrator
1 week ago
Newcastle-under-Lyme, United Kingdom Halo Resourcing Ltd Full timeWe're seeking a highly organised and experienced Administrator to join our successful, national gas distribution client in Stoke On Trent. This is an office-based position with the potential for 1 or 2 to work from home days after initial training. As an Administrator, you'll provide administrative support, maintaining excellent quality customer service to...
-
Theatre Administrator
2 days ago
Newcastle-under-Lyme, United Kingdom Nuffield Health Brentwood Full timeTheatre Administrator North Staffs | Administration | Permanent | Full time | Up to £25,000 depending on experience | 37.5 hours per week Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be exactly who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a...