CRM Executive Customer Data

External Job Description **About The Role** As the CRM Executive will be integral in identifying opportunities and pain points within the customer lifecycle and developing and executing a strategy. You will also evaluate the performance of the campaigns and use these insights to adapt and enhance the lifecycle journey You will also; - Create and playback...

We are looking for a CRM Assistant to join our Digital team here at Harrods! You will support the Senior CRM Executive with the development and deployment of mobile communications (i.e. push, SMS, and in-app messaging) whilst working alongside other CRM Assistants to execute all customer communications at Harrods, from briefing to deployment. **About The...

We are looking for a CRM Assistant to join our Digital team here at Harrods! You will support the CRM Executives and work alongside other CRM Assistants to successfully execute (from briefing to deployment) all customer communications at Harrods. **About The Role** As the CRM Assistant you will be integral in evaluating the performance of the campaigns...

Customer Operations Executive The Customer Operations Executive supports the continuous improvement of the customer / user experience. This is achieved by having superior knowledge of our store, systems & processes; utilizing this information to drive performance and service, whilst also implementing change and process improvements. The Customer Operations...

We are looking for a dynamic Retail Marketing Executive to support our Retail Marketing Manager in delivering innovative and engaging marketing strategies that drive in-store activations, staff incentives, and customer engagement. **About the Role** As Retail Marketing Executive, you'll be immersed in the heart of our luxury store environment—translating...

Partnerships Executive The Partnerships Executive will drive media income for Lifestyle (Homewares, Technology, Toys, Food & Drink, Third Party) brands ensuring the target is reached. You will create media plans based on the brands’ objectives and support with a variety of in-store campaigns to ensure the smooth-running of projects, ensuring the...

French Speaking Customer Service Executive Our client is a longstanding garment manufacturer business based in West London. We are looking for a French Speaking Customer Service Executive to work closely with and support the Account Management team. You'll be actively communicating with your clients, understanding their requirements, and feeding this back...

Join our Beauty division as a Partnerships and Marketing Executive and play a pivotal role in shaping and delivering standout campaigns in-store, online, and beyond. **About the Role** This exciting opportunity sits at the heart of our unified Partnerships and Marketing team, where commercial strategy meets creative execution. As a key player within the...

We are looking for a Senior Retention Executive to join our Digital team here at Harrods. You will support the Retention Manager on all lifecycle automated communications at Harrods. This role is integral in identifying opportunities and pain points within the customer lifecycle, and developing and executing a strategy. This role is a 12 Month Fix Term...

SEO Executive We are looking for an SEO Executive to join the Search team in helping carry out initiatives outlined in the SEO roadmap as well as supporting with ad hoc requests and insights for the wider business. This is a key support role within the Search team, consisting of the two biggest digital marketing channels within Harrods (PPC and SEO). About...