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Waiter/waitress : 36.5 Hours Per Week

2 weeks ago

Kingston upon Thames, United Kingdom Fenwick Full time

Are you looking for an excellent work life balance (no late nights) and competitive salary and benefits package? Do you want to work in a newly opened restaurant in of the biggest stores in Kingston? if yes, then we'd love to hear from you

**About the Role**

Our Waiter/Waitress enrich our customer’s shopping experience in our restaurants by providing outstanding customer service.

They build rapport with each customer and ensure they leave with a long-lasting positive impression of the brand. You will ensure a frictionless service is delivered, whilst sharing your expertise and knowledge of our menu to help our customers make the best choices.

We look for warm and welcoming people, who are adaptable, courageous, innovative and goal orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed
- Passionate about delivering the highest level of customer service
- Great interpersonal and communication skills
- A supportive team player
- Passionate about fine food and wine
- Experience in a similar restaurant environment - Desirable
**About Fenwick**

Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed the expectations of our customers, and we are always on the lookout for talent to join us.

We have 9 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say our 4 of our stores also house our functional teams, allowing for a truly collaborative approach.

In 2018, we launched our first eCommerce website and have been building on this ever since, setting up our historic business for a multichannel future. With exciting growth plans ahead of us, this is indeed a place of innovation, excitement and opportunity.

**We offer a competitive salary and benefits package including**:

- 25% Colleague Discount (across most areas)
- 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
- Birthday day - 1 additional day off in the month of your birthday
- Holiday Purchase Scheme option to buy up to 5 days leave
- Business Dress Loan Scheme interest free loan to buy clothes for work
- WeCare a 24/7 online GP, mental health support service, get fit programme and more.
- Perks a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Cycle to Work scheme
- Pension scheme

**Job Types**: Full-time, Permanent

**Salary**: £9.79 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discounts