Customer Relations Advisor

3 days ago


Warrington, United Kingdom Certas Energy UK Ltd Full time

**Join Our Team as a Customer Relations Advisor at Certas Energy**

Are you passionate about delivering excellent customer service and looking for a new challenge?

Certas Energy has an exciting opportunity for 2 X **Customer Relations Advisor** to join our vibrant team in Warrington.

This full-time, permanent role offers **hybrid working after training**spend three days in our friendly office and two days working remotely each week.

You’ll be working 37.5 hours per week in a role that’s as rewarding as it is engaging.

**What We Offer**:

- ** Competitive Salary**:

- ** 25 Days Annual Leave** (plus options to buy, sell, or carry additional days)
- ** Company Pension**:

- ** Life Assurance** (4x your salary)
- An **Annual Volunteering Day** to support causes close to your heart

**What We’re Looking For**:
At Certas Energy, our customers are at the heart of everything we do. As a Customer Relations Advisor, you’ll be a proactive problem solver, ready to go the extra mile to ensure our customers are well cared for.

We’re seeking someone who:

- Has a **positive ‘can-do’ attitude** and a passion for learning new skills
- Can remain **calm under pressure** with a patient approach
- Demonstrates excellent **attention to detail**:

- Excels in verbal communication and interpersonal skills
- Has effective **time management skills**:

- Ideally comes from a **customer service background**but this is not essential



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