Legal Secretary, Private Client Darlington

**A little bit about us**:
**EMG Solicitors is an award winning Legal 500 law firm with offices across the North but acting nationally, specialising in Court of Protection, Deputyships, Family Law and Mediation, Residential Conveyancing, Dispute Resolution, Employment Law, Education Law and Wills, Trusts & Probate services.

Our mission is: We provide the legal support our clients require in order to achieve anything from their basic needs to their wildest dreams and everything in between.

**What are we looking for?**

**We are currently looking to recruit a Legal Secretary who ideally will have 2 years' experience working within Wills, Trusts, and Probate.

**Where will you be based?**

**This role will be based in our Darlington office, but we may expect you to travel and work from other offices from time to time.

**How many hours will you be working?**

**This is a full-time role which is 35 hours per week, however at EMG Solicitors we work flexibly, it’s not a 9 to 5 role, but we do expect the work to be done, when you do it can be largely up to yourself, your Team Leader and the requirements of your clients.

**A brief overview of the role**:
**This role works within the Wills, Trusts and Probate team. We actively support one another and place a great deal of emphasis on teamwork. The main purpose of the role will be to provide efficient and effective legal secretarial support to the Wills, Trusts & Probate department in our offices in Durham.

**What will we expect from you**:
**Undertaking work**

**You should be passionate about providing**:
- Technically excellent advice and support to clients, delivered in a user-friendly way.
- Exemplary client service.
- We take the view we stand and fall as a team - you will need to work both on your own and as part of a team.
- Support to your colleagues.

**Getting paid for the work you do.**

- You will support and assist WTP fee earners as far as is possible.
- You will be responsible for audio and copy typing for WTP as well as processing all claims for client-related expenses (obtain from fee earners on a regular basis) and personal expenses for members of the WTP team.
- The role involves organising client appointments and arranging meeting rooms.
- You will oversee general administration of all WTP files and maintain awareness of files so as to be able to take messages and update clients on the telephone as required.
- General firm administration is part of the role and involves preparing and posting chitties, maintaining internal registers or storage of deeds and documents.

**To be able to perform this job you will need.**

- As far as qualifications go you will need to have a good standard of education with preferably 2 to 3 years' experience in a legal secretarial role.
- You will need to undertake duties professionally, with utmost skill and care, always putting clients first.
- Ensuring that the firm’s procedures are always adhered to and followed, respecting client confidentiality at all times.
- You will need to be a well-motivated individual and demonstrate initiative.
- You will need to be an excellent communicator in how you work with both clients and colleagues.
- Previous experience working within a Wills, Trust & Probate team would be ideal.
- To have the confidence to inform the team leader of any serious problems you could encounter with client files.
- You will need to be willing to attend and complete any relevant training as required.

**A little bit about the colleague we’re looking for**:
**We’re looking for a colleague who aligns with our core values of:

- **Cooperation**:

- we proactively support our clients and each other.
- **Courage**:

- we are ambitious and think big.
- **Excellence**:

- we deliver excellence.
- **Integrity**:

- we are open and transparent.
- **Kindness**:

- we value people, communities, having fun and being happy.

We want someone who will work proactively to deliver exceptional client service through the knowledge and skills they bring to the role. We want someone who will go the extra mile for both their clients and their colleagues, so we can **all**achieve anything from our basic needs to our wildest dreams and everything in between.

**What we Offer**

**What you can expect from us**:
- Firm wide annual bonus scheme, in addition to a competitive salary
- 4% Pension employer contributions offered through Standard Life
- 25 days holiday entitlement per year (FTE) with an additional three days off at Christmas
- 5 extra days paid leave on your 5-year anniversary - (and every 5 years thereafter)
- Life Assurance providing your loved ones with a 3 X salary death in service benefit.
- Employee Assistance Program - a Freephone number you can call 24/7 for personal, legal and financial issues; to arrange counselling and a GP helpline.
- Free annual flu injection
- EMG Rewards - Vivup app & Tastecard apps offering discounts across a large number of retailers.
- £50 Gift card on your birthday as well as a