Hotel Front of House/reception Supervisor
4 days ago
**Front of House Supervisor - Holiday Inn/International Hotel Telford**
We are recruiting for a Front of House Supervisor to work as part of the front of house operations team across our hotels in central Telford (Holiday Inn Telford-Ironbridge and International Hotel). You will strive to ensure that you and your teams are able to offer all of our guests a unique experience.
Flexibility is essential as the role is a 40 hour a week contract working 5 out of 7 shifts including weekdays, weekends, bank holidays, early starts and late finishes.
**What you will be doing**
- Managing the day to day activities including planning and assigning work
- Maintaining appropriate staffing levels in accordance with business requirements
- Ensuring your team members provide guests with prompt and efficient service
- Providing training to your team members to ensure they are able to meet the required standards
**What skills you need**
- Passion for service and hospitality
- Experience of working in customer facing environment is highly sought after
- Confident in using computers and electronic point of sale
- Ability to multitask
- Supervisory experience is desirable but not essential
**Benefits**:
- £25,812.80p per annum
- Free leisure club membership*
- Reduced rates at thousands of hotels worldwide*
- Ongoing training and development to suit your career choice
- Access to exclusive discounts with various retailers, travel companies, theme parks, cinemas and more
- Free on site parking
- Free & confidential 24/7 employee support helpline to help you deal with whatever life throws at you
(*Subject to a qualifying period)
Southwater Event Group comprises of 3 hotels (Holiday Inn Telford-Ironbridge, International Hotel Telford, Ramada Telford-Ironbridge), Telford International Centre and Stagecraftuk events production.
For information on how applicant data is stored and processed, please see our Job Applicant Privacy notice which can be found on the careers page of our website.
**Job Types**: Full-time, Permanent
Pay: £25,812.80 per year
**Benefits**:
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking
Ability to commute/relocate:
- Telford TF3 4EH: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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