Head of Environmental and Neighbourhood Operations

Spencer Clarke Group are working alongside a local authority based in Croydon to appoint a talented **Head of Environmental and Neighbourhood Operations** on a contract basis.

As a Head of Environmental and Neighbourhood Operations, you will work collaboratively across their department and with other Heads of Service and directors to ensure the effective and efficient development and delivery of council services that, that supportdepartmental and council objectives. As required, the postholder will participate in corporate management activities that cross over service or departmental boundaries

**About the role:
- To manage, procure and administer contracts to deliver these services.
- To represent the council within partnerships to ensure value for money in the area of recycling and waste, parks and open spaces, arboriculture services.
- To develop, implement and review the Council's Waste Strategy to meet all statutory targets. 4 CROYDON COUNCIL Role Profile
- To develop, implement and review the Trees Management Plan, and High Hedges adjudication services in accordance with statutory requirements.
- To manage and maintain the borough's parks and open spaces.
- To support the Blue and Green Infrastructure strategies within the Local Development Framework and core strategy.
- To act as lay parks and open spaces client for the Parks to be Proud Of regeneration programme to ensure improvements in designated parks, and any other new facilities in parks and open spaces.
- To develop and implement strategies which effectively integrate the many and diverse services in Environmental and make the most effective use of the resources available. In particular, to ensure adherence to the Council's corporate policies, standardsand statements of service provision
- To consult and co-ordinate with other service departments, contractors and outside agencies to ensure the effective integration of Environmental services.
- To ensure that the strategic and operational management of Environmental functions complements and implements the Council's corporate vision, values and priorities.
- To be responsible for identifying the need for and preparing or directing the preparation of detailed and complex policy reviews and present reports to Cabinet, Committees, Scrutiny Sub Committees, Policy Review meetings, Departmental Management Team andmulti-agency working parties recommending appropriate policy changes.
- To be responsible for budgetary control for Environmental and Neighbourhood services and act on potential underspend or overspend situations.
- Preparation of capital and revenue budgets relating to the work of the service areas under the post holder's control
- Responsibility for identifying areas of work suitable for income generation and maximising income wherever possible, including the preparation of bids for Government and European funding where appropriate.
- Responsibility for virement of both income and spend between various sections controlled. - Prepare briefs and terms for the commissioning of investigations, studies and surveys to assess the feasibility and implementation of changes in service provision.
- Preparation of comprehensive contract documentation for the provision of services, evaluation of tender submissions and preparation of summary reports for consideration of contract award.
- Develop and monitor contractor performance against indicators and remedial action, as required.
- Negotiate and agree with contractors' variations, rates for additional work to contracts.

**About you:
- A professional or management qualification or educated to degree level or demonstrable equivalent experience.
- Evidence of continuing professional development, leadership and personal
- Member of the Chartered Institute of Wastes Management
- Proven ability to lead a strategic team at a similar level through customer services and leadership capability.
- A successful track record and background of consistent achievement at senior management level in a local authority or large complex organisation.
- Experience of establishing and implementing business planning processes and performance management systems to ensure appropriate and cost effective service delivery.
- Demonstrable excellence in team management and service delivery in relation to the provision of customer orientated services that achieve successful outcomes.
- Experience of working in partnership with a wide range of internal and external stakeholders / bodies including statutory bodies and organisations.
- Experience of management of a large frontline service.
- Successful ASB and/or environmental monitoring and enforcement.
- Current CRB check to enhanced level.
- Ability to work evenings and weekends when required.
- High level of communication skills to persuade and engage audiences and form positive relationships at all levels (internally and externally).
- Ability to work in a collaborative way to transform service delivery including the ability to manage internal departmental relationships
- Evidence of being a strong corporate player who will lead, motivate and inspire their teams and build a high performing culture.
- Ability to work effectively across a range of service disciplines and with a range of people. 9 CROYDON COUNCIL Role Profile
- Expertise in data analytics and targeting work in relation to identified needs.
- Commitment to the Council's core value and objectives.
- Extensive working knowledge and understanding of relevant legislation relevant to the role - such as:

- Clean Neighbourhoods and Environment Act 2005
- Countryside and Rights of Way Act 2000
- Crime and Disorder Act 1998
- Anti-social Behaviour Act 2003
- ASB, Policing and Crim